The ZTD oversees a team of managers that have responsibility ranging for TASs, ZASs, TAMs and ZPS. The ZTD directs the process of the TAMs and engages with the Dir of AIT for Automation and Informatics implementations & customer support. ZTD drives revenue recognition guidelines on capital shipment and works with the Sales Leadership for revenue retention and growth. Directs the process for managing KPI's performance for the zone.
The ZTD is responsible for the development and competency of all employees. They design overall operational objectives and work plans. They are responsible for delegating assignments and managing managers. They create and drive strategic imperatives for their organization. They are responsible for developing strategy for retention of current accounts and making final decision for organizational direction.
Key Responsibilities include:
• The Development and Competency of all Employees for sustainable of technical & clinical excellence
• Set strategic direction
• Design Operational Objectives and Key Initiatives for productivity and market differentiation
• Engage with Service partners to oversee timely resolution of customer escalations
• Collaborate with the Sales Leadership on key accounts & instrument implementation to achieve capital and revenue goals
Required Knowledge/Skills, Education, and Experience
Bachelor’s Degree in Laboratory Sciences/ Business Management, or biological Sciences preferred- MBA is a plus, or equivalent advanced degree.
Must have excellent interpersonal and communication skills (oral, written) for success. Must also possess an excellent team and customer service orientation, as well as problem solving, time management and computer proficiency skills. Must also have an aptitude for financial analysis strategic business partnering, project management. Motivates and directs performance management objectives for organization.
Individual must possess a valid Driver's license in good standing.
Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.
Requisition Number: 223311