Technical Program Manager at Peloton in New York, NY

PRIMARY RESPONSIBILITIES:

• PM Methods
• Be the Scrum Master and coach for agile practices
• Drive the teams in aligning with a combination of Agile, Scrum, and Waterfall best practices
• Manage sprints and conduct sprint reviews
• Use Jira to manage the team’s work, using a combination of kanban, sprints, and waterfall workflows
• Drive continuous improvement to our systems
• Engage in service capacity planning and demand forecasting for the team’s workload
• Facilitate development and execution of the Financial Systems program roadmap and program review
• Program Governance and Leadership
• Select appropriately from a variety of PM methods, processes, policies, and procedures and apply to the situation
• Successfully manage multiple, simultaneous, complex, high-visibility projects
• Develop and maintain a program management strategy which encompasses planning, development, monitoring, control, and execution
• Recognize opportunities for improvements/adjustments and effectively implements
• Facilitate decision-making by gathering and making information available, identifying and engaging the appropriate stakeholders, and driving and focusing discussion
• Identify, assess, and manage risks; manage the risks, not just the risk list
• Define programs or projects by gathering requirements and clear acceptance criteria/definitions of done
• Manage scope and evaluate priorities to efficiently balance resources
• Lead programs and work streams through influence, competence, and results to create a culture of shared goals and shared direction
• Relationship Management, Communication, Statusing, and Reporting
• Develop and maintain a stakeholder management plan for individuals/teams within and outside the team and/or program
• Drive process creation and cross-team collaboration
• Understand, manage, communicate, and report key program information, including status, schedule, milestones, risk, dependencies, major changes, and major decisions
• Develop and maintain a statusing and reporting process and cadence which accounts for communication to various stakeholder levels and for various purposes
• Plans and facilitates effective meetings tailoring approach to the objective of the meeting (eg stakeholder program review vs sprint planning session), and developing solid artifacts
• Help build consensus between teams
• Effectiveness
• Coordinate and help come up with solutions, and remove impediments
• Develop and demonstrate a broad knowledge of financial systems we support
• Solicit feedback from end users to confirm solutions are appropriate and effective

Qualifications:

• Experience in Agile / Scrum methodologies, including managing execution through sprints, retrospectives, backlog grooming, etc., Strong understanding of story points and Agile estimation systems
• Experience gathering requirements and soliciting clear acceptance criteria
• Strong track record of project delivery and benefits realization
• Excellent presentation and meeting facilitation skills, which will be used to host program reviews and stakeholder status meetings at all levels
• Skilled in developing effective partnership relationships with portfolio stakeholders
• 4+ years of project management experience related to technology
• Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking
• Energetic team player with excellent written, verbal, and conceptual skills
• Strong interpersonal communication, problem solving, negotiation, and organizational skills
• Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
• Determined to deliver outcomes and able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes strives to meet and exceed expectations
• Strong analytical, problem solving and planning ability
• Experience in defining, implementing and coaching others in technical Project Management methodologies and tactics

Nice to have:

• Certified Scrum Master
• Certified PMI
• Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team
• Experience in strategic planning and analysis
• Prior experience with Finance Project Management