Technical Program Manager

Less than 5 years experience  • 

Salary depends on experience
Posted on 03/27/18
Redwood City, CA
Less than 5 years experience
Salary depends on experience
Posted on 03/27/18

Key Responsibilities:

  • Leading engineering efforts to deliver simultaneous software development programs
  • Manage project plans and schedule commitments, ensure plans are integrated and aligned to overall organizational and business strategy
  • Standardize and define streamline and repeatable process from planning to ship, inclusive of security, compliance and operation guidelines
  • Initiate, drive, and deliver effective programs in partnership with cross-functional teams to ensure all aspects of the programs are communicated, supported and delivered to the highest standards
  • Coordinate and project management to create and execute detailed program plans, key documentation, processes, schedules for tasks, teams and UAT
  • Tracking risks/issues and dependencies across the program deliverables and communicate their status to global teams
  • Conduct Release Readiness reviews, Milestone Reviews, and operationability reviews
  • Monitor feedback/feature requests, and lead Release Retrospective
  • Lead prioritization and delegation for live issues
  • Serve as the primary point of contact regarding agent tool inquiries
  • Attend and lead program checkpoint meetings/roundtables
  • Coordinate delivery and execution of Quality Assurance effort for cross-functional system testing
  • Participate in 'go live' activities by validating the program on deployment

 

Required Skills:

  • B.S. in Computer Science/Engineering or equivalent experience
  • 2+ years of experience in a release management, technical project or program management role for complex engineering products
  • Experience in Identity or Commerce programs a strong plus
  • Experience with game development a strong plus
  • Experience with gamer and game specific analytics a strong plus
  • Effective delivery of products using Water Fall/ Agile development methodology
  • Great communication, time-management, and teamwork skills

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