Technical Product Manager

ePocrates   •  

Watertown, MA

Industry: IT Consulting/Services


Less than 5 years

Posted 296 days ago

This job is no longer available.

Responsibilities include but are not limited to:

  • 55% Coordinate and contribute to the definition of assigned product area
    • Own and drive to consensus around product backlog and prioritization of customer needs to solve within area of responsibility (defining and prioritizing what needs to be developed)
    • Support Architects and other stakeholders in story definitions and allocations (support Architects in defining how things need to be developed)
    • Define epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements
    • Understand the market opportunity via user needs, market forces and applicable business models; with regards to what would best serve our clients today as well as in the future
    • Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlog
    • Partner with Product Management leaders to be the voice of product decisions across athena
    • Represent the customer for assigned product area, demonstrating responsibility for end-to-end customer journey and touchpoints
    • Assist Product Management leaders in identifying business opportunities that will drive product success (including pricing and/or build/buy decisions)
  • 45% Cross-Functional Coordination and Stakeholder Management
    • Serve as Product Owner for scrum teams covering assigned product area
      • Help to remove obstacles to effective and efficient product delivery from scrum teams
      • Establish effective relationships with key stakeholders across athena in order to streamline process of gathering ideas/inputs that improve product decisions
    • Partner with Product Management leaders to drive portfolio and product strategy
      • Act as accountable party for the portfolio and product strategy of assigned product area, via product roadmaps
      • Provide input to PRSM/portfolio planning process for assigned product area.
      • Collaborate with others to develop expertise in market and competition for your services; Understanding what's next and when to stay the course
    • Design alphas and beta to ensure proper feedback will be received
    • Manage the priorities and expectations of multiple stakeholders (eg. athena microservices, partners, customers and sales) to gain inputs to portfolio
    • Engage with other athena businesses, Sales, AM, Product Marketing, and other internal partner teams as needed to determine best ways to communicate product to internal and external customers; and to assist Product Management leadership with service descriptions
    • Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know
      • Learn from others based upon their experience in order to improve product owner capabilities
      • Assist with activities related to growing Platform’s Product Management group and its competencies

Education, Experience, & Skills Required

  • Bachelor’s Degree required; Degree (Bachelor’s or Masters) in Computer Science, Business, or Product Design preferred
  • Understanding of healthcare / health IT environment preferred
  • 2 - 5 years or product management experience
  • Agile experience or certification a plus
  • 3-7 years working with stakeholders in a business environment, working across cross-functional groups
  • Technical understanding (SaaS, data, mobile) – ability to gut check technical feasibility and timelines and remove technical development barriers
  • Experience bringing products to market
  • Understanding of product management best practices, including agile development environments
  • Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
  • Excellent verbal and written communication skills

Behaviors & Abilities Required:

  • Passion for improving healthcare, with empathy for the user of our products and services
  • Strong negotiation and problem solving skills, with energy & enthusiasm for solving unknowns
  • Ability to influence both horizontally and vertically inside and outside of athena
  • Appreciation for the software development process and the varying personalities in the cross-functional groups we work with
  • Experienced, confident presenter to all audiences
  • Ability to prioritize and to multitask in a fast paced environment, manage several teams simultaneously, meet deadlines, and communicate potential conflicts to manager
  • Ability to work independently as well as part of an extended, cross-functional  team
  • Travel required, predicting < 5% which may include client site visits, conferences, and trainings