Technical Operations Manager

Convergint Technologies   •  

Renton, WA

Industry: Legal & Accounting

  •  

8 - 10 years

Posted 66 days ago

This job is no longer available.

Desired Education Bachelors Desired Experience 7-10 Years

Minimum of 7 years of previous operations, service or field or project management experience


Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, building automation, and/or healthcare


Previous project supervisory experience required. Responsibilities 1.Coordinates with Project Managers for assignment and scheduling of Designers and deliverables. Properly aligns design resources to projects based on project scope and requirements. Works with designers on laying out design and ensuring that delivery dates and project budgets are met.


2.Provides high level conceptual design and/or field support for high profile, complex or troubled projects. Acts as first level of technical support coordination for Designers.


3.Supervises colleagues in a manner that maintains morale, proficiency and productivity. Recruits and hires colleagues as required. Performs managerial responsibilities including but not limited to: mentoring, coaching, development planning, performance management.


4.Provides technical support for sales and customers. Participates with sales colleagues on high level customer solutions- definition and development of solutions/options and long term planning.


5.Responsible for the development and maintenance of design and installation quality and standards. Reviews design deliverables for quality and standard adherence.


6.Works in conjunction with other Supervisors/Leadership to develop, optimize and implement workflows and processes across design and installation teams.


7.Provides technical design support for operations. Develops solutions to technical issues during execution of projects and/or service; supports PMs on designs and estimates for change orders.


8.Participates in internal pre-bid review meetings and project turnover meetings.


9.Performs other duties and responsibilities as requested or required. Skills Strong management skills related to Project Management


Customer Focus Maintaining awareness of and seeking to meet of the needs and wants of the customer


Excellent communication skills both oral and written


Leadership Orientation Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills


Initiative Engages in proactive behavior and looks for new project opportunities


Adaptability Responds effectively to changes in situation or information


Strong financial analytical skills including cost control Other PMP certification preferred; industry-specific certifications and/or licenses required; must have valid drivers license with a clean driving record.