Technical Operations Engineer - Team Lead

Actiance   •  

San Francisco, CA

Industry: Technology


Less than 5 years

Posted 139 days ago

This job is no longer available.


Job Responsibilities:

  • Support and maintain health of applications. Ensure application performance is consistently up to par.   
  • Write SQL queries to perform data change, research and produce ad hoc reports as required.
  • Perform web configuration changes as required as quick solution when resolving issues or upon client requests. 
  • Take ownership and deliver high quality solutions for issues and requests.  
  • Resolve issues and requests in timely manner with minimal supervision.
  • Document troubleshooting and problem resolution steps.
  • Communicate solutions effectively to technical and non-technical teams.
  • Comply with standard processes when implementing solutions.
  • Must able to be on call. Flexible in working extended hours on occasion or as required.

Desired Skills and Experience:

  • The candidate will need 3 -4 years of experience in a UNIX, Ubuntu environment
  • Experience in Monitoring & system Management tools such as Nagios, Splunk, and Puppet etc.
  • Basic concepts of corporate network, colo and cloud
  • Knowledge of SQL queries.
  • Excellent troubleshooting skills. Great problem solver.
  • Hands on experience in Linux server environment that includes but not limited to basic commands to move around file system, review scheduled jobs and moving files for support purposes.  
  • Experience with formatting database queries.
  • Knowledge of scriptinglanguage PERL, PHP, Shell scripting etc.
  • Knowledge or experience on Cloud technologies are desirable
  • Excellent Knowledge on Windows based Operating systems, Exchange.
  • Education: Bachelor’s Degree or Equivalent in Computer Science or other related engineering fields