Technical Manager, Site Reliability Engineering

Activision Blizzard   •  

Irvine, CA

Industry: Arts & Entertainment


Not Specified years

Posted 295 days ago

This job is no longer available.


Blizzard Entertainment is looking for a talented and enthusiastic Technical Manager, Site Reliability Engineering to join a quickly maturing devops engineering culture where everyone is deeply focused on service maturity, live site reliability and modern engineering principles. 

The ideal candidate for this position will have a deep passion for understanding how complex systems work and how to simplify them. We are looking for a candidate who enjoys creating systems to solve operational challenges. They will be comfortable withinvestigation into how the software performs, network traffic flows, and service daemons interact with one another. 


  • Manage, mentor, motivate, and level up members of the SRE team.
  • Work directly with development and engineering teams to ensure end-to-end availability and performance of Blizzard’s services.
  • Ensure that services are operational and meeting the needs of Blizzard players.
  • Balance the need to “keep the lights on” with allocating time to proactive and preventative efforts.
  • Ensure that all services provide accurate and effective telemetry.
  • Nurture the marriage of code, infrastructure, OS, and network to help Blizzard services scale.
  • Solve problems relating to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions.


  • Exceptional ability to lead, inspire, and develop people
  • Unrelenting champion of service availability and reliability, downtime is not in your vocabulary
  • Obsessed with continual service improvement and automation
  • Able to effectively discuss, translate, and describe highly complex topics with both technical and non-technical audiences
  • Deep understanding of the Software Development Life Cycle; including CI and CD pipeline architecture
  • Familiar with configuration management tooling such as; Ansible, Chef, or Puppet
  • Experience with service discovery tools such as; Zookeeper, Consul, or Etcd
  • Can read and write in one or more programming languages; Python, C/C++, Go, Java, Scala
  • Passionate gamer and in-depth knowledge of Blizzard games, products, and services

Recommended Talents

  • Comfortable working in a fast pace high demand work environment
  • Highly intuitive and able to make quick educated conclusions based on numerous information sources
  • Healthy understanding of game industry landscape and evolving business models
  • Experience with public and private cloud, including OpenStack, AWS, and Google
  • Highly technical background with an BS in Computer Science is preferred