Job Title: Technical Lead - CAD Support
Location:West Chester PA
Job Discription:(Please Ignore if not good match)
Technical/Functional Skills · Proficient in Pro-E Software
· Experience in setting up replica/test/prototype environments
· Maintain the servers, hardware and software that hosts engineering documents.
· Proficient at user interface; installs, upgrades, configuration and implementation of software applications; manage, organize, document and fine?tune the computer and file management systems; troubleshoots software.
· Expertise in setting up workstations, troubleshoot user issues and provides technical support to system end?users.
· Knowledge of standard drafting practices and procedures.
· Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
Roles & Responsibilities
Generic Managerial Skills Expertise in offshore- onshore delivery model
Excellent verbal, written, communication, presentation and negotiations skills
Ability to effectively interface with technical and nontechnical staff at all organizational levels
Excellent interpersonal and customer-facing skills
Ability to collaborate and work well with others
Ability to engage vendor support on technical and functional issues
Ability to escalate issues properly and in a timely fashion