Technical Implementation Consultant in Redwood City, CA

Simpplr

Redwood City, CA 94061
1w ago
Save

specialty:

IT Consulting

experience:

5 - 7 years

Job Description

The Opportunity

As a Technical Implementation Consultant (part of our Customer Success Team) you serve as the primary technical resource for customers during the initial implementation and other key customer milestones. You are a customer-focused, technical expert that enjoys working with customers on detailed product questions and is also capable of strategizing with the customer on big-picture solutions.

You are a multitasking whiz who can switch gears between different types of customers and activities. You also enjoy serving as a liaison between the customer, customer success managers, and our engineering team.

Your Job Responsibilities

This is what your day-to-day would look like:

  • Provide expert advice to customers during implementation
  • Work with customers through the upgrade process
  • Manage technical support queue and provide timely and thorough updates to customers
  • Serve as a trusted advisor by providing recommenda
See More

Valid through: 2020-4-8

About Simpplr

Total Jobs:
12
Average Pay:
$137,916
Total value of jobs:
$1,655,000
% Masters:
33%
* Ladders Estimates