Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Responsible for performing field assignments to solve Pulp Sheet Drying, Cutting & Baling, and Dewatering customer operational problems and optimize the performance of their equipment by participating in equipment performance testing, mechanical inspections, and various sales site visits. Current customer base includes +/- 30 customers / machines across North America.
Job responsibilities, tasks and requirements
- Act as ANDRITZ (Drying) representative to customer and a liaison to direct other ANDRITZ business area opportunities or requests to appropriate group / department.
- Provide commissioning and start-up support and supervision for new installations, upgrades, spare and wear parts.
- Perform mechanical inspections and troubleshoot existing installations, reporting findings back to the Product Manager.
- Support engineering projects and services within the assigned region and product area.
- Train customers on system operation and or equipment upgrades.
- Compose concise technical reports and keep accurate records of work.
- Conduct routine sales visits to key clients within the assigned region.
- Participate in estimation and proposal preparation for all service, after market related activities.
- Schedule site visits, shutdowns and general work schedule, keeping relevant stakeholders informed on all projects and prospects.
- Estimate manpower loading for projects; customer provides labor and ANDRITZ provides supervision / support.
- Prepare invoice for services performed and associated expenses.
Education, professional experience and qualification preferred/required
- Engineering Degree; Mechanical or equivalent.
- Registered Engineer with the Ordre des ingénieurs du Québec.
- Minimim of five (5) years’ experience in heavy industry; preferably in Pulp & Paper.
- Previous pulp drying line experience an asset.
- Proficient with MS Office, MS teams, and AutoCAD.
- Ability to travel domestically and internationally; valid passport and driver’s license required.
- Ability to work in an environment where physical endurance is required.
- Excellent verbal/written communication skills with colleagues and customer.
- Abillity to demonstrate a good level of self-confidence.
- Ability to personally seek information, self motivated, work independent or as part of team.
Physical and Mental Qualifications
- Physical condition for field inspection in pulp and paper mills
- Communication: ability to express themselves with correctness, certainty and objectivity, transmitting security and confidence.
- Emotional stability: ability to present a calm and balanced temperament, with self-control of his/her actions.
Travel percentage (include country or region name)
50-60% travel; 85% within North America and 15% internationally
Legal status to work in Canada is required.