Technical Expert III
5 - 7 years experience • Professional, Scientific & Technical Services
Primary Job Functions:
? Responsible for the technical success of network services within the environment. This includes, but is not
limited to: Strategy.
? Contributor into the development of the Network Operations Strategy and into supporting organizational
? Accountable for developing and socializing technical solution and process based strategies for functions within
defined roles and responsibilities.
? Responsible for influencing the strategies of peer organizations ensuring that their strategic plans are in
alignment with the technical direction of Network Operations and/or Strategy and Architecture.
? Ensure that all new network services are designed to deliver the levels of availability required by the business,
and validate the final service design to meet operational needs of the business to ensure excellent service
Education / Experience:
?Required: BA/BS degree in Information Technology, Engineering or Business related field.
? 5+ years of experience in technology related fields, with at least 5 years of experience in operationally focused
? 3+ years of supporting enterprise level, mission critical systems in either a large IT shared services
organization or telecom service provider environment.
? Expert level knowledge and understanding of MPLS, Ethernet, BGP, EIGRP, OSPF, Cisco HW and SW
(IOS/CATOS/NX-OS), Load Balancer, QoS and IP Multicast. Expert level knowledge of TCP/IP version 4 and
other network services required to run a complex corpo*** network.
? Requires at least 1 active Professional level technical certification from a major technology supplier (CCNP, F5
? 2+ years of Technical Lead experience with a team of Engineers.
? Familiarity with the capabilities and problems of a broad spectrum of hardware and transmission technologies
(e.g., cabling, optical fiber, WAN and transport, routing, firewalls, LAN/VLANs switches, SDN, etc.).
? Ability to communicate and multi-task under pressure. Sound knowledge and understanding of all types of
LAN environments (equipment hardware, software and cabling environment to support Ethernet, single mode and multi-mode fiber optics, CISCO Nexus, ASR, F5, Juniper, MacAfee, etc.).
? Knowledge and experience with ITIL concepts, Incident, Problem and Change Management. Expert troubleshooting skills.
Demonstrated ability to work with a wide array of technical and managerial personnel to resolve complex problems.