Technical Delivery Manager in Boise, ID

$80K - $100K(Ladders Estimates)

CRI Advantage   •  

Boise, ID 83702

Industry: Technical Services


Less than 5 years

Posted 55 days ago

The Technical Delivery Manager (TDM) is responsible for leading the delivery of large, strategic, and complex data integration projects on behalf of our customers. The incumbent will work closely with project team members, our customer's internal team, and our alliance partners to ensure successful project delivery. The TDM is ultimately responsible for the leadership, financial management, quality, and timely delivery of the project for our customer.

In the course of client engagement, the TDM will be expected to:

  • Act as Project Manager for the overall initiative when there is no project manager assigned from the customer's organization

  • Liaise with architects, technical teams, and leadership (both business and IT) across the customer's organization
  • Provide the single point of contact for resolution of project related issues
  • Communicate overall project status to the customer and to professional services management on a regular basis
  • Facilitate project meetings, including project kickoff, project status, steering committee, and other project stage gate meetings
  • Work with project team members to define project tasks, durations, milestones, and dependencies both within the project and across other projects
  • Ensures project team and stakeholders' understanding of the project estimates and project scope in order to deliver within the boundaries of the given estimates and assumptions
  • Manage customer expectations regarding project scope, timelines, and deliverables
  • Coordinate with project team members and partners to ensure the right resources are working on the right tasks at the right time, with clear expectations of milestones and goals
  • Project charter and roadmap
  • Stakeholder matrix
  • Project status reports
  • Project schedules
  • Issues and risk log
  • Communication plan
  • Project scope change assessment and change requests
  • Business requirements specification
  • Requirements traceability matrix
  • Data quality plan
  • Service level agreements

In the course of a project engagement, the TDM will be responsible for execution of the following deliverables as required:


Required Qualifications:

  • Bachelor's degree or equivalent experience

  • 3-5 years of experience in Delivery Experience working in an agile development environment (scrum or Kanban)
  • Strong interpersonal skills
  • Experience in running daily scrums and managing backlog
  • Experience in using agile project management tools
  • Experience working effectively with upper management and multiple stakeholders. Must also be able to lead technical personnel (Development Team Managers, Systems Analysts, Developers, Testers)
  • Ability to assess and implement successful, focused, integrated product development plans.
  • Outstanding cross-team collaboration and written communication skills

  • Ability to lead by influence up, down and across an organization
  • Strong technical knowledge enough to communicate requirements and solutions to development teams
  • Ability to influence, lead and coach cross functional teams and champion new concepts and ideas.
  • Broad understanding of program management concepts and tools, including technical, innovation process, product management, financial and operations functions

Preferred Qualification:

  • ServiceNow experience

  • Project Management Professional (PMP) Certification
  • Understanding of DevOps practice and having demonstrated experience working in such environment

Valid Through: 2019-9-20