Technical Customer Support Consultant

Confidential Company  •  Albany, NY

Less than 5 years experience  •  Staffing & Recruiting

$80K
Posted on 10/17/17 by Leesa Hema
Confidential Company
Albany, NY
Less than 5 years experience
Staffing & Recruiting
$80K
Posted on 10/17/17 Leesa Hema

Job Title: Technical Customer Support Consultant

Location: Albany NY/ Menands, NY 

Duration: Full Time

Job Description:

Required Skills/ Experience/ Education:

• 48months of experiencetroubleshooting hardware and software issues.

• 48months of experience providing end user support with software applications.

• 48months of experience communicating with users, stakeholders and business analysts to determine business needs.

• 48months of experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams.

• 36months of experience interpreting system level, application level and network access logs for Windows and Linux based systems.

• 36months of experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior.

• 36months of experience in developing n-tier applications.

• 36months of experience maintaining quality controls and procedures.

• 36months of experience in developing and maintaining information technology technical documentation for end user support.

• Bachelor’s degree or greater in computer science, computer engineering, information technology or public health.

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