We’re looking for anexperienced technical writer to make oursupport content clear, accurate, and effective for ourinternal community. As a member of the Collaboration and Productivity team, you’ll join a global group dedicated to creating an amazing environment where our systems and tools facilitate seamless collaboration and high productivity for everyone at Apple. In this role as an Identity Management Services (IdMS) technical writer, you’llpartner with subject-matter experts and recommend communication strategies. You’ll then translate complex and constantly evolving authentication- and authorization-based technical information into simple-to-follow steps enabling ourinternal community to stay safe and productive. In addition, you’ll collaborate with global and local peers to make sure content is accurate, appropriate, and visually engaging. At the end of your day, you’ll know you did your life’s best work, empowering the Apple community to do theirs.
Engage withdevelopers to understand the problem to solve, the technical solution, and any related dependencies Write clear, simple, technically accurate, and effective content aligned with Apple voice Suggest ways to improve content with formatting andvisuals Verify proposed documentation is accurate based on test systems and environments Give constructive feedback to your peers and review your ownwork withothers Collaborate openly and effectively with a range of colleagues and stakeholders Collaborate with content strategists to analyze underperforming content and suggest ways to improve it Manage content projects and communicate status proactively
Education & Experience
Bachelor's degree in technical communication, marketing, writing and composition, or similar field (Master's degree preferred)