Conduct technical analysis sessions with clients and/or the project team to understand the functional and technical needs of the client and develop technical solutions to meet those needs.
Escalate issues that may have a negative financial impact.
Provide a variety of technical support to the project team; including quality assurance/design review, environment setup, software installation, configuration, operations consulting, troubleshooting, system testing, programming, etc.
Provide technical expertise on development projects.
Work with appropriate parties to ensure issues are resolved.
Collaborate with project team to hone and define project technical requirements from technical specifications. Diagnose business and technical expectations on each project.
Work with the appropriate parties to effectively estimate project timelines.
7+ years of experience with deploying supply chain solutions
Experience with participating in design sessions, resolving technical issues during various project phases.
Ability to travel up to 75% of the time.
Strong working knowledge of Oracle databases and Windows and Unix (including Linux) operating environments.
Experience programming with Unix/ Windows Shell scripting and Python.
Must be available to work on projects at various, unanticipated sites throughout the United States.
Experience working with Weblogic or WebSphere
Experience working with IIS, Apache and Web Service Calls.
Proven experience working in a temporary project role and participated, to some degree, in a solution implementation targeting specific project requirements as either a customer of JDA's or as a consultant providing services for customers.
Ability to work with appropriate parties to effectively determine rough order of magnitude effort estimates.
Proven experience conducting technical analysis sessions to understand the functional and technical needs of project requirements and the developed technical solutions to meet those needs.
Experience facilitating/leading technical analysis and/or design workshops in support of desired to-be business requirements and then transferring the information gained into a written design document for group review and consensus.
Ability to analyze and optimize components in order to take advantage of product specific databases and system configurations.
Experience with machine learning algorithmic engines and concepts is a plus.
Previous work experience in transportation, supply chain, logistics and/or warehouse is a plus
Strong troubleshooting and communication skills are a must.
Must be customer focused.
Ability to work independently or as part of a global team.