Technical Account Manager

Qualcomm Incorporated   •  

San Diego, CA

Industry: Telecommunications & Hardware

  •  

5 - 7 years

Posted 28 days ago

At Qualcomm the technical account manager oversees the customers (OEM/ODM) product portfolio and manages the technical aspects of the Qualcomm components (hardware and software) that are designed into the customers projects.

You will be required to:

Support the sales account manager by leading the management of the technical relationships between the customer and Qualcomms business units

Provide overall project management for the customer project from concept through mass production

For projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with engineering on a daily basis

For projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analyzing the gaps & risk involved in product commercialization

Align customer milestones with Qualcomms hardware and software deliverable timeline by collaborating with product and program management

Review the customer portfolio on a monthly basis, prioritize customer projects and provide justification for technical support resource allocation

At Qualcomm the technical account manager oversees the customers (OEM/ODM) product portfolio and manages the technical aspects of the Qualcomm components (hardware and software) that are designed into the customers projects.

You will be required to:

Support the sales account manager by leading the management of the technical relationships between the customer and Qualcomms business units

Provide overall project management for the customer project from concept through mass production

For projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with engineering on a daily basis

For projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analyzing the gaps & risk involved in product commercialization

Align customer milestones with Qualcomms hardware and software deliverable timeline by collaborating with product and program management

Review the customer portfolio on a monthly basis, prioritize customer projects and provide justification for technical support resource allocation




All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.


Minimum Qualifications


Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

5+ years Hardware Applications Engineering or Hardware Design experience or related work


Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

5+ years Hardware Applications Engineering or Hardware Design experience or related work


Preferred Qualifications


4+ years Hardware Applications Engineering or Hardware Design experience or related work experience.

1+ years of work experience in a role requiring interaction with leadership.

1+ years experience working in a large matrixed organization.

4+ years Hardware Applications Engineering or Hardware Design experience or related work experience.

1+ years of work experience in a role requiring interaction with leadership.

1+ years experience working in a large matrixed organization.


Education Requirements


Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.


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