Technical Account Manager, Post - Sales - SMB

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 02/21/18
Foster City, CA
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 02/21/18

Description

Account Managers are subject matter experts when it comes to the Qualys Platform. They are responsible for achieving a high rate of renewal and up-sell business across our SMB (less than about 500 employees) customer base.

Qualifications:

  • Ideal candidate will come from a security and/or networking background while performing an engineering, administration or support role. 
  • General knowledge of current IT security fields including Firewall, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Vulnerability Management, Network Scanners (Nessus, nMap, Scan alert, ISS Internet Scanner), PCI, Policy Compliance/GRC-IT  and Audit Tools is a plus
  • General knowledge of Desktop and Server operating system configuration, TCP/IPnetworking hardware, protocols, and LAN configuration, knowledge of LAN and WANtechnologies, network design, and web securityarchitectures is a plus
  • 2-3 years of closing experience in the Software-as-a-Service (SaaS) industry 
  • Must have a strong technical background  and possess an excellent work ethic with a ”make it happen” attitude.
  • Excellent written and verbal communication skills. Works well in small group settings.
  • Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc
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