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Technical Account Manager in Virtual / Travel



$80K - $100K*


Account Management


5 - 7 years

Job Description

Job Description

Mirantis is adding a Technical Account Manager to our team! You will apply your enterprise technical and consultative expertise to help ensure our customers successfully adopt the Docker platform and achieve their stated business goals. You will work hand-in-hand with our Sales team, Docker Engineering, Product Management and Customer Success organizations and will serve as an advocate for our customers within Docker.

Key Outcomes of this Role:

  • High levels of enterprise customer satisfaction through technical reviews designed to share knowledge, known best practices for Docker Enterprise, and to identify and prevent issues

A Typical Day Includes:

  • Meet virtually or in-person with your customers to discuss the latest release of Docker, best practices in container security, or migration to a new version
  • Research a customer's use-case
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Valid through: 2020-4-8

About Mirantis

Mirantis Inc. is a Sunnyvale, California, based B2B cloud computing services company. It focuses on the development and support of OpenStack, providing technology and support for clients to build and run open source cloud infrastructures. The company was founded in 1999 by Alex Freedland and Boris Renski. It was one of the founding members of the OpenStack Foundation, a non-profit corporate entity established in September 2012 to promote OpenStack software and its community. OpenStack is an open source software platform for cloud computing infrastructures, under ongoing development by an open consortium of developers and vendors. It is co-ordinated by the OpenStack Foundation, formed to promote the "development, distribution and adoption of the OpenStack cloud software." Mirantis has been a top contributor to the OpenStack project. Mirantis works with clients to build out open private, public, and service-provider cloud solutions based on OpenStack, using open source tools to integrate the computing, network and storage capabilities which define an OpenStack infrastructure. The Wall Street Journal characterizes OpenStack as providing "a kind of dashboard to help manage large numbers of servers, storage and networking devices like they were a single resource. Mirantis sells a commercial version and helps customers develop and install the software." In two rounds of fund-raising in January and June 2013, Mirantis raised $10 million in growth capital funding from Dell Ventures, Intel Capital and WestSummit Capital, and a further $10 million from Red Hat, Ericsson and SAP Ventures. In October 2014, Mirantis raised $100 million in a Series B financing round led by Insight Venture Partners, and joined by existing investors Intel Capital, WestSummit Capital, Telefonaktiebolaget L.M. Ericsson and Sapphire Ventures with the stated goal of scaling up engineering to increase OpenStack contributions and prepare for a 2016 IPO. In August 2015, Intel led an additional $100 million funding round with new investor Goldman Sachs and existing investors August Capital, Insight Venture Partners, Ericsson, Sapphire Ventures (formerly SAP Ventures) and WestSummit Capital.
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* Ladders Estimates