Technical Account Manager in Seattle, WA

$80K - $100K(Ladders Estimates)

Incorta   •  

Seattle, WA 98160

Industry: Technical Services

  •  

5 - 7 years

Posted 41 days ago

Incorta delivers the industry's first hyper-converged analytics platform. We are the fastest way to analyze complex data which powers business decisions in seconds not weeks. Incorta is on a mission to bring quicker, better insights and data-driven decisions to every business. Everything we do is aimed at making sure our customers love every aspect of Incorta, from our great products and technologies to our ease of doing business and support.


We are looking for an experienced Technical Account Manager (TAM) to advocate for our customers and work across multiple departments including product, field sales, and engineering to ensure that the customers are happy and getting the most out of their Incorta investment. Join us as we lead the democratization of data!

Responsibilities:

  • Help customers define their analytic strategy and implementation roadmap as it relates to Incorta
  • Learn the features and best practices around the Incorta platform
  • Evangelize the benefits of Incorta to new groups within our customer base
  • Help customers troubleshoot issues and prototype new applications of the Incorta platform
  • Advocate for customers needs internally at Incorta to make sure the product delivers maximum value
  • Mentor and assist other members of the customer success organization
  • Report to our Head of CS

Requirements:

  • 5+ years of work experience implementing analytics or BI software products
  • Experience leading technical implementation projects
  • Ability to evangelize the value of the Incorta platform
  • Ability to understand the broader enterprise analytics ecosystem in order to plan strategically with our customers
  • Familiarity with SQL language and linux server administration
  • Ability to work and communicate effectively in a dynamic team environment
  • Willingness to embrace and thrive in a rapidly changing work environment
  • Willingness to travel

We could tell you that we're building something that truly optimizes the way business intelligence is done. Or, that we're backed by marquee VC's such as Google Ventures and Kleiner Perkins. All true, but the real reason you will want to come work for Incorta is that you'll be part of an early team that is building a game-changing analytics product that will allow companies to answer complex questions in seconds...not days or weeks like the current solutions.


Valid Through: 2019-11-1