Technical Account Manager - Cloud - Actimize division

NICE Systems   •  

Hoboken, NJ

Industry: Technology


11 - 15 years

Posted 142 days ago

This job is no longer available.

Technical Account Managerto join our growing Cloud team. This person will be responsible for leading client projects on the Cloud solutions.

Key Responsibilities

  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage successful client relationships to ensure client satisfaction
  • Build and manage internal relationships with R&D, Analytics, Operations, Sales
  • Perform data and business analysis for the project
  • Hands on support for the project technical team in configuration and testing
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues


  • 10+ years’ experiencein technical account management, project management, business analysis, technical sales and consultancy
  • Financial industry knowledge, with regulatory (e.g. compliance) experience a bonus
  • Knowledge in trading systems such as Fidessa, Bloomberg is a bonus
  • Technical experience of implementing systems to financial organizations
  • Proven experience managing multiple high profile projects concurrently.
  • Ability to evaluate customer requirements and map these to solutions and services
  • Excellent communication (written/presentation) and interpersonal skills
  • Proactive and customer-focused building effective relationships with customers
  • Flexible and able to act under pressure meeting tight client deadlines
  • Able to thrive in a fast-paced, high energy, demanding and team-oriented environment
  • Willing to travel to client sites (only a small percentage of time)