Technical Account Manager - Analytics - Actimize division

NICE Systems   •  

Hoboken, NJ

Industry: Technology

  •  

11 - 15 years

Posted 168 days ago

This job is no longer available.

Key Responsibilities

  • Overall responsibility throughout the project lifecycle including client onboarding, fraud/AML analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage successful client relationships to ensure client satisfaction
  • Build and manage internal relationships with R&D, Operations, Sales
  • Hands on support for the project technical team in configuration and testing
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues

Qualifications

  • 10+ years’ experiencein technical account management, project management, business analysis, technical sales and consulting
  • Technical experience of implementing systems to financial organizations
  • Proven experience managing multiple high-profile projects concurrently.
  • Ability to evaluate customer requirements and map these to solutions and services
  • Excellent communication (written/presentation) and interpersonal skills
  • Proactive and customer-focused building effective relationships with customers
  • Flexible and able to act under pressure meeting tight client deadlines
  • Able to thrive in a fast-paced, high energy, demanding and team-oriented environment
  • Willing to travel to client sites (only a small percentage of time)
  • Analytics background desired – technical and/or business related
  • Financial industry knowledge, with regulatory (e.g. compliance) experience a bonus
  • Knowledge in fraud and/or AML systems a plus

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