Technical Account Manager - Actimize division

5 - 7 years experience  •  Software

Salary depends on experience
Posted on 02/21/18
Hoboken, NJ
5 - 7 years experience
Software
Salary depends on experience
Posted on 02/21/18

Technical Account Managerto join our growing Cloud team. This person will beresponsiblefor leading client projects on the Cloud in the area of AML. 

Key Responsibilities

  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage successful client relationships to ensure client satisfaction
  • Build and manage internal relationships with R&D, Analytics, Operations, Sales
  • Perform data and business analysis for the project
  • Hands on support for the project technical team in configuration and testing
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues

Qualifications

  • 6+ years’ experience in technical account management, project management, business analysis, technical sales and consultancy
  • Financial industry knowledge, with expertise in AML regulations
  • Knowledge in Actimize AML/Fraud/Compliance solutions is a bonus
  • Technical experience of implementing systems to financial organizations
  • Proven experience managing multiple high profile projects concurrently.
  • Ability to evaluate customer requirements and map these to solutions and services
  • Excellent communication (written/presentation) and interpersonal skills
  • Proactive and customer-focused building effective relationships with customers
  • Flexible and able to act under pressure meeting tight client deadlines
  • Able to thrive in a fast-paced, high energy, demanding and team-oriented environment
  • Willing to travel to client sites (only a small percentage of time)
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