Tech Specialist - Wireless & Optical Network

Walt Disney   •  


Industry: Media


5 - 7 years

Posted 170 days ago

This job is no longer available.

Job ID 554078BR

Job Summary:

Enterprise Technology/Telecom is looking for an individual with strong technical and troubleshooting skills to support fiber-optic and wireless networks at Disney Parks and Resorts. The Wireless & Optical Network Technician will provide field support and be responsible for ongoing maintenance, break/fix, and configuration for GPON and wireless solutions across property. This individual should have a solid understanding of IP networking and telephony demonstrated through past examples.


  • Provide onsite consultation to customers and ensure 24x7 operational support of GPON based Wi-Fi network to maintain SLAs and Disney standards
  • Provide hands-on support for wireless upgrades, installations, and emergency maintenance
  • Provide operational design input into new GPON deployments
  • Collaborate with other network engineering teams and service suppliers to provide wireless solutions
  • Conduct wireless RF surveys to deliver to business units
  • Perform and interpret fiber-optic test results for in-depth troubleshooting
  • Resolve routing issues and develop network solutions and configurations
  • Assist in troubleshooting and operational support of various IP devices
  • Provide level 2 support to triage optical and wireless connectivity issues including, but not limited to: hands on repair, RF Survey, fiber-optic testing, and Heat Map generation

Basic Qualifications:

  • 5-8 years in the Telecommunications Industry
  • 3-5 years’ experience with GPON networks
  • 3-5 years network engineering experience
  • Strong knowledge of CCNA Wireless, Wi-Fi characteristics, and signal propagation
  • Solid understanding and experience with enterprise wireless support, sustainment, and implementation
  • Demonstrated ability to use various Wireless survey tools (AirMagnet, Ekahau, etc.)
  • Strong knowledge of GPON, Fiber-based networks, and OLT/ONT experience
  • Moderate experience with Cisco Prime, WCS, or NCS
  • Understanding of wireless authentication methods including 802.11x, EAP, RADIUS, etc.
  • Strong understanding of quality construction practices and jobsite safety
  • Extensive experience with VoIP technology
  • Advanced user of Excel, PowerPoint, and Visio
  • Passion for, and knowledge of Wireless systems and solutions
  • Proven success collaborating with a range of partners
  • Documentation experience with test results, maintenance plans, and network diagram

Required Education

  • A degree in a technical related field, appropriate certifications, or equivalent work experience

Preferred Education

  • Bachelor of Science Degree in Engineering, Technology, or Computer Science
  • CCNA-Wireless or CCNP-Wireless certifications