Tech Ops Engineer

Newgistics   •  

Austin, TX

Not Specified years

Posted 239 days ago

This job is no longer available.


  • Implement, configure, and support infrastructure and application management tools including log management, availability, and performance monitoring tools
  • Define and standardize a proactive monitoring approach supporting a global company that includes best practices and operational standards
  • Provide analysis on trends to assist with capacity planning
  • Guide teams on the development of operational dashboards that provide real-time and historical analysis
  • Provision, configure and maintain on premise and cloud resources including server instances, load balancers, firewalls, security policies, DNS management, SSL certificates, etc.
  • Performance tuning, troubleshooting and diagnosis in development and production environments
  • Provide 24/7 on-call support on rotating schedule


  • Bachelors degree in computer sciences or equivalent experience
  • Experience administering log management and analytical tools (Sumo Logic preferred)
  • Experience deploying and administering application performance monitoring (APM) tools, e.g. DynaTrace, New Relic
  • Extensive hands-on experience with monitoring instrumentation for .NET applications and SQL Server databases
  • Experience with infrastructure monitoring tools, e.g. Zenoss, Solarwinds, SCOM
  • Strong development and scripting abilities: Ruby, Python, PowerShell, SQL, Bash, etc.
  • Experience with infrastructure automation and configuration management platforms such as Chef, Terraform, or Puppet
  • Working knowledge of container orchestration technologies
  • Solid understanding of CI/CD principles and Agile methodologies
  • Cloud experience is required, Microsoft Azure experience is a plus
  • Advanced technical skills with proven expertise and experience in technologies used in the Newgistics infrastructure to include Microsoft operating systems, Active Directory, Linux, VMware, LAN/WAN knowledge and experience
  • Excellent troubleshooting and analytical skills with the ability to work independently to solve problems under pressure and to manage multiple projects / priorities under time constraints
  • Strong written and verbal communication skills. Requires the ability to communicate effectively with end users, management, vendors, etc.