The AWS Non-Standard Infrastructure Global Delivery Team has an immediate opening for a Technical Infrastructure Program Manager to drive non-standard infrastructure capacity delivery around the world. You will lead cross-functional teams to drive the development and implementation of non-standard infrastructure designs and develop and document requirements, budgets, and project schedules to drive timely infrastructure delivery; drive improvements to the health of the fleet; and make data-driven decisions that influence large capital investments. Your role will span long-range planning for complex, multi-year capacity delivery and capital improvement initiatives; working with local teams to plan, initiate, and execute specific projects and drive coordination of local efforts to implement global fleet optimization activities. You will work across the entire AWS organization and partner with key stakeholders and partner teams to find solutions for both short- and long-range demand plans, address short- and long-term capacity constraints, and drive projects from conceptual feasibility through development of detailed technical requirements, budget approval, completed design, implementation, functional testing, and deployment. Finally, you will drive accountability across the Infrastructure organization and develop mechanisms to monitor the health of the capacity delivery and sustainment program, escalating issues to executive leadership as needed.

This role offers an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS, working at the leading edge of emerging capability and service offerings. The Candidate must be comfortable managing remote project teams delivering novel and sometimes pioneering solutions across multiple countries and time-zones; assessing, identifying, and mitigating downstream risk; troubleshooting unforeseen and time-critical implementation issues as they arise; removing bureaucratic barriers to project success; and dealing with persistent uncertainty, pitfalls, and change. Being able to build and manage cross-functional matrixed teams, establish trust with a variety of internal customers and stakeholders, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is essential. Most importantly, the Candidate must be able to act independently, using good judgement to drive timely decision making and deliver high-quality results.

Up to 15% domestic and international travel may be necessary to support AWS non-standard infrastructure planning and scaling efforts.

If you demonstrate these qualities, are a "get stuff done" kind of person, and enjoy the challenges of delivering technical and highly innovative projects, this position is for you!

Key job responsibilities
• Lead development and execution of regional capacity scaling strategies for multiple non-standard infrastructure programs
• Work with regional capacity delivery teams and to plan deployment and scaling activities
• Coordinate project activities with other relevant projects to gain both cost and execution efficiencies
• Solve problems and remove blockers to timely capacity delivery
• Identify opportunities to invent and simplify processes, identifying business risks and implementing resolutions and scalable mechanisms
• Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
• Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health
• Develop and implement scalable, data-driven process improvements
• Develop standard operating procedures, change/communication plans, and project/program-level status updates
• Drive adoption with internal stakeholders through effective change management.
• Keep the customer experience as the primary focus

A day in the life

Its typically different day-to-day, but generally you will engage with local project teams to plan, execute, and monitor build projects; work with finance and procurement teams to fund and purchase equipment and materials; look downstream to identify risks to schedule and cost; work with partner teams to identify opportunities to deliver capacity better, faster, cheaper without diminishing quality or increasing schedule risk; and working with customer teams to plan more effectively for the future.

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

PREFERRED QUALIFICATIONS

- Experience with varying scenarios of infrastructure builds

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 127,100.00 - 171,900.00 USD annually

USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually