Team Manager, IT

Highmark   •  

Camp Hill, PA

Industry: Managed Care & Health Insurance


8 - 10 years

Posted 343 days ago

Job Description : 

Manages activities of various IT personnel.  Makes decisions on personnel actions (promotions, hiring, terminations, etc.)  Develops talent, Addresses resource management, cultivates capabilities of staff, planning and coordination of work, and managing performance.  Responsible for the oversight of the daily operations.  Controls expenses within the operating unit and is responsible for meeting budget goals.  Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment.

1.    Provides subject-matter direction and guidance to lower-level staff
•    Trains, develops, and mentors staff
•    Assigns, monitors, and reviews progress and accuracy of work
•    Provides technical leadership in first-line resolution of complex technical problems

2.    Provides Staff Management oversight 
•    Hires, promotes, separates or makes recommendations regarding same
•    Conducts performance reviews and assesses, manages performance   
•    Engages in skills assessments and promotes professional development of staff
•    Assigns tasks, schedules work and establishes priorities 

3.    Adheres to Departmental budgeting and fiscal responsibilities
•    Oversees process for recording hours
•    Schedules work and assignments to maximize appropriate use of resources 
 Optimizes the utilization of resources by applying appropriate concepts, technologies and workflows

4.    Provides deep expertise in assigning and overseeing work of staff.  Visualizes, articulates, and solves moderately complex problems/issues
•    Communicates effectively with all levels of the organization
•    Connects strategy to employee’s job responsibility
•    Participates, as necessary, in training and development to remain current in field(s) of expertise.

5.    Actively participates in project teams
•    Manages and tracks project details

6.    Promotes continuous improvement of processes and delivery of results within assigned unit/area. Ensure compliance with corporate [and industry?] standards, policies and regulations (SOX, SSP, DIACAP, PHPLC, etc.)

7.    Provides leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation and other environmental factors

8.    Other duties as assigned or requested.


•    *Bachelor’s Degree in Computer Science, Information Science or comparable major or Master's Degree + 2 years of experience
•      8+ years of experience


•     Master’s Degree

•     Experience in some of the following would be highly desirable:

  • Java/JavaScript Framework    
  • PEGA
  • Oracle
  • SQL
  • Cobol
  • DB2