Team Lead, NOC - Scottsdale, AZ
Acronis offers Professional Services for our Service Providers and Enterprise users to assist with the design, integration, implementation, and on-going operation of Acronis’ backup, disaster recovery, storage, file sync and share, monitoring, and other data protection solutions. We take pride in delivering high-quality services and deliverables, and we believe that our partners’ success invariably depends on our ability to provide reliable and complete data protection and fast recovery services for virtual, physical, mobile and cloud environments.
As we continue to grow and scale, we plan to build out a new Data Center Operations and Partner Success team based in Scottsdale, Arizona. One of the key positions we are looking to hire is the DC Monitoring Team Lead. The DC Monitoring Team Lead will be responsible for overseeing and leading all activities and team members who are primarily focused on monitoring services and operations for our remote data center infrastructure.
The Data Center Monitoring Team Lead will have an administrative and instrumental role and impact on Acronis’ success, and because they will be supporting business-critical services, they must have expansive knowledge about everything that occurs in the data center, including maintenance, operations, infrastructure design, and management. And just like every other position at Acronis, this person must embody all 5 of our company values: responsive, alert, detail-oriented, makes decisions and never gives up.