Talent Acquisition Operations Supervisor in Columbia, MO

$80K - $100K(Ladders Estimates)

BlueCross BlueShield of South Carolina   •  

Columbia, MO 65201

Industry: Finance & Insurance


5 - 7 years

Posted 53 days ago


Provides supervision to the Talent Acquisition Operations team for Corporate areas. Monitors and provides support and guidance on full life-cycle recruitment efforts for internal business units with recruitment needs. Combines leading-edge resources and technology to deliver best in class talent for critical business needs. Provides supervision through the full life-cycle recruitment process to include client engagement, recruiting strategy development and corporate-wide recruitment projects and initiatives. Monitors internal and external recruitment efforts. Works with Human Resources leadership to track metrics such as time-to-fill, recruiter yield ratios and other department key performance indicators (KPIs). Develops and maintains relationships and networks within community groups, vendors and various talent partners. Works on projects to enhance the candidate experience and strengthen relationships with hiring management. Performs research and data analysis. Submits quality and process improvements and system enhancements.


30% Supervises and works with Talent Acquisition team to conduct full life cycle recruiting best practices. Works with recruiters and hiring managers to develop hiring strategy while maintaining efficiency in the full cycle recruiting process for all divisions. Actively participates in the selection process and ensures that everyone is aligned and executing toward the desired outcome. Knows and guides the team with the best sourcing channels to reach different candidate segments.

20% Ensures effective and compliant recruitment practices by supervising and coaching recruiters and consulting with various Corporate Lines of Business (LOBs) and manager. Provides guidance to management and HR professionals with hiring and employment data. Maintains effective recruitment programs while in compliance with corporate, state, federal, legal, and regulatory compliance requirements. Sets priorities for the team to ensure task completion, coordinates working activities with other supervisors and management.

20% Develops and maintains working relations with hiring managers through the corporation. Partners with hiring manager to understand business unit objectives/needs related to the open position, such as skills, knowledge, experience, and competencies required in order to effectively screen and interview candidates. Trains hiring management on behavioral interview techniques and best selection practices. Assists with the development of corporate policy for talent bench-marking, assessment and interviewing policies.

15% Prepares periodic reports for management, as necessary or requested, to track information within the online recruiting system and produces individual recruiting metrics. Prepares, reviews, and submits staffing activity and analysis as well as other reports for management. Ensures decisions and problem-solving are guided by policies, procedures and business plans and receives guidance and oversight from management.

15% Stays current on hiring trends, competitor information, and employment market conditions. Understands business and market conditions in order to ensure candidate pipelines stay at appropriate levels to accommodate anticipated demand in line with corporate growth and business initiatives. Maintains recruitment events and attends conferences to represent the corporation and source top talent. Participates on Talent Acquisition projects and/or broader organizational initiatives as assigned.

Required Education :

  • Bachelor's degree in Human Resources/Human Resource Management, Business Administration or related field OR four years of Human Resources experience may be substituted for four-year degree.

Required Experience:

  • 5 years of recruitment/talent acquisition experience to include experience recruiting on executive level.
  • Team lead or supervisory experience.

Preferred Experience:

  • Experience working on HR or Talent Acquisition projects.
  • Experience with reporting, data analysis and metrics.
  • Experience identifying and implementing quality and process improvements and system enhancements.
  • Experience with background checks, interviews and investigations.

Required Skills and Abilities:

  • Ability to lead and motivate staff.
  • Demonstrated ability to manage multiple projects to time and effective completion.
  • Ability to work independently, make rapid and sound recommendations and guide less experienced staff.
  • Demonstrated understanding of how Recruitment and Talent Acquisition programs effect an organization and ability to successfully link it to processes.
  • Thorough knowledge of hiring laws and regulations that impact the hiring process and human resources processes.
  • Strong organizational and written and verbal communication skills.
  • Excellent customer service, analytical and mathematical skills.
  • Strong attention to detail.

Preferred Skills and Abilities:

  • Knowledge and understanding of the corporate recruiting and onboarding process.

Required Software and Other Tools:

  • Proficient in Microsoft Office and data retrieval tools.
  • Experience with applicant tracking systems and/or Human Capital Management Systems.

Work Environment:

  • Typical office environment.
  • Fast-paced demanding environment.

Valid Through: 2019-10-17