Talent Acquisition Manager

Towne Park   •  

Kansas City, MO

Industry: Hospitality & Recreation


Less than 5 years

Posted 130 days ago

This job is no longer available.


The Talent Acquisition Manager leads all aspects of exempt and non-exempt recruiting efforts in a designated market(s). This position partners with operations leaders and talent acquisition resources to ensure sourcing, recruiting and hiring systems are aligned with staffing strategies to fulfill market staffing requirements.


  • Understands and utilizes labor forecasting tools and data to recognize staffing trends and create sourcing plans
  • Assists HR managers, operations managers and/or business analysts in forecasting market staffing needs
  • Creates and executes monthly market-specific recruitment and sourcing plans for hourly and salaried associates.
  • Leads salaried recruitment process in designated geography to ensure annually designated external AM/AAM hiring goals are met. Escalates roadblocks to Talent Acquisition leadership to resolve identified issues.
  • Manage Talent Acquisition Representative activities and performance in assigned geography to achieve hiring goals.
  • Builds applicant pipelines by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport
  • Attracts applicants by placing job advertisements and other outreach via print and online media
  • Represents the company at career events, conferences, job fairs and other hiring-related events as needed
  • Determines applicant qualifications by interviewing applicants, analyzing responses and comparing qualifications to job requirements
  • Partners with HR managers and operations leaders to ensure interviews are conducted according to company standards and best practices
  • Coordinates the internal job applicant program in designated markets by screening candidates, setting up interviews and providing timely candidate communication and disposition
  • Effectively utilizes company-provided resources, tools and collateral throughout the recruitment process
  • Provides regular reporting on staffing activities, application flow, time to hire, and recruitment cost analysis
  • Manages a discreet set of workflow components in the applicant tracking system (ATS) for assigned markets in accordance with the talent acquisition workflow
  • Partners with the Director of Talent Acquisition, HR managers and operations leaders to identify and address training needs related to talent acquisition
  • Coaches hiring managers and less experienced subordinate team members on recruitment practices and creates an environment for knowledge transfer and cross-training.
  • Collaborates with leadership to budget, allocate and evaluate recruitment expenditures
  • Routinely attends and participates in meetings with District Managers and Vice President(s) to strategize and evaluate talent acquisition plans, sourcing and return on investment.
  • Participates in the design, implementation, and evaluation of work flows, processes, and systems that deliver timely, efficient and effective staffing outcomes
  • Monitors employee relations concerns and reports to Director of Talent Acquisition and/or HR manager for follow up
  • Partners with talent and operations leaders to allocate staffing resources as needed to support new site openings and emerging markets
  • Improves organizational attractiveness by recommending new policies and practices, monitoring job offers and compensation practices and emphasizing benefits and perks
  • Effectively implements talent acquisition processes in accordance with policies, practices, EEO, HIPPA and other legal requirements
  • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Systems and Standards

  • Reinforces the organization’s core values and behavioral expectations through modeling, communication, and coaching.
  • Executes all terms and conditions as set forth in Towne Park Associate Handbook
  • Adheres to all company policies, procedures and business ethics codes
  • Fully understands the systems provided by Towne Park to control assets and expenditures
  • Maintains a clean, neat work environment
  • Completes all tasks in a timely manner as instructed by Director of Talent Acquisition
  • Cooperates with senior management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers
  • Treats clients and associates with courtesy, respect and dignity
  • Travels locally and nationally as needed to carry out company objectives
  • Maintains strict confidentiality related to associate and client information

Safety and Risk Management

  • Understands and follows safety and security procedures
  • Practices preventative safety procedures as set forth by Towne Park
  • Reports all accidents and incidents to the Director of Talent Acquisition
  • Uses only equipment trained to use and operates all equipment in a safe manner
  • Reports all potential high risk areas and safety concerns to the Director of Talent Acquisition


  • Computer proficiency and technical aptitude with an ability to utilize MS Office (Excel, Word, Outlook, Powerpoint), the internet, job boards, and application tracking systems
  • Ability to work flexible hours, including evenings and weekends as needed
  • Ability to work independently to effectively plan and set priorities to accomplish required tasks
  • Ability to manage several projects simultaneously while working under pressure to meet deadlines
  • Ability to read, analyze, and interpret general business correspondence, instruction guides, and training materials
  • Excellent written and verbal communication skills to effectively address job candidates and associates
  • Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures


  • Bachelor’s degree in Human Resources or a business-related field AND three (3) years of high-volume staffing or recruitment experience; OR equivalent combination of education and experience