Talent Acquisition Manager

SBA Communications   •  

Boca Raton, FL

Industry: Telecommunications


5 - 7 years

Posted 81 days ago

This job is no longer available.


Plan, develop and implement the Talent Acquisition strategy for US operations. Responsible for leading a team of corporate Talent Acquisition Partners and Administrators to achieve KPIs. Team is responsible for sourcing, interviewing, hiring and recommending placement of exceptional candidates according to specifications provided by business leaders, and ensuring a superior candidate experience throughout the entire recruitment and hiring process in a legally compliant, efficient manner.

Essential Duties & Responsibilities:

  • Plan, develop and implement the talent acquisition strategy for US operations. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, and talent planning.

  • Supervise four Talent Acquisition Partners and two Talent Acquisition Administrators. Duties include: interviewing, selecting and onboarding new employee; setting, adjusting and/or recommending hours of work and/or rates of pay; planning and directing work and maintaining performance records; completing performance appraisals and holding performance review meetings; resolving issues / concerns; imposing discipline as needed; and performing any other tasks related to the direction of work.

  • Remain current on employment law pertaining to the hiring and selection process (including Affirmative Action), as well as employment law pertaining to general supervision / management. Educate others and ensure compliance by the team and hiring managers.

  • Apply deep understanding of applicant tracking system (ATS) to ensure accuracy, timely dispositioning, legal compliance, efficiency and utilization of best practices. Look for ways to improve usage of the system by the team and hiring managers. Collaborate with HRIS Team to implement changes to the system.

  • Create an excellent candidate and hiring manager experience.

  • Collaborate with US and International HR Managers to review, discuss and change practices.

  • Serve as subject matter expert on a variety of advanced recruitment tools and ensure effective and efficient deployment by the team. Tools include internet posting sources and databases, affirmative action posting sources, background check vendors, applicant testing resources, etc. Continuously monitor performance and return-on-investment and recommend additional / different tools as needed.

  • Train team members and hiring managers on behavioral interviewing techniques.

  • Identify opportunities to enhance the effectiveness of talent acquisition processes.

  • Provide detailed input to the budgeting process; ensure up-to-date contracts are in place and invoices are paid and tracked.

  • Continuously monitor performance against KPIs, report on KPIs and other relevant data, and make recommendations to change policies, procedures and practices to achieve or exceed KPIs.

  • Draft new policies and procedures and update policies and procedures.

  • Manage the team to execute effective university talent acquisition programs; serve as liaison with local universities.

  • May occasionally manage the recruitment process and life-cycle, including initial assessments, interviews, and offers for select, senior-level positions.

  • Perform complex quantitative and qualitative analyses for business processes and/or projects. Often manage small projects, business processes or parts of larger ones.

  • Other duties as assigned.

Supervisory Responsibilities:

  • Recruit, interview, select, hire, and employ a talented and diverse group of high performing employees.

  • Provide oversight and direction to employees in accordance with the organization's policies and procedures.

  • Coach, mentor and develop employees, including overseeing new employee onboarding and providing career development planning and growth opportunities.

  • Empower employees to take ownership of their job and goals. Delegate responsibilities as needed and provide routine constructive feedback on performance.

  • Create a culture that is consistent with the organizations focus on employee engagement and that aligns with the organizations mission, vision and guiding principles.

  • Lead employees using a performance management and development focused approach to assist in goal setting, two-way feedback, and performance development planning.

  • Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Bachelor’s degree required.

  • 5+ years’ experience leading a team of talent acquisition professionals, with a demonstrated track record of improving performance.

  • 5+ years’ experience recruiting or working in a recruiting/generalist function (i.e., sourcing, screening, interviewing applicants), inclusive of experience managing a high requisition load and achieving KPIs in a fast-paced environment.

  • Demonstrated knowledge and proficiency in interpretation of employment laws.

  • Demonstrated analytic skills, inclusive of detailed cost comparisons, manipulating data from reports in Excel to depict KPI performance, and/or working with budgets.

  • Experience and expertise working in an applicant tracking system; Ultimate Software/UltiPro is preferred.

  • Demonstrated intermediate knowledge of and the ability to work with Microsoft Word, Excel, Power Point, Internet navigation and email.

Language Skills:

  • Ability to provide clear, concise, persuasive and professional communication to employees at all levels across the organization.
  • Effective verbal and written communication skills. Ability to tailor content to the level and experience of the audience.

  • Ability to use multiple channels or means to communicate important messages (i.e. memos, meetings, electronic mail).

  • Effective facilitation skills. Ability to facilitate individual or group discussions.

  • Attention to detail. Ability to develop accurate written materials.

Mathematical Skills:

  • Ability to calculate figures and amounts such as discounts, proportions, percentages, area and volume.

  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.

Reasoning Ability:

  • Ability to define and prioritize problems, collect and organize data, establish facts and draw valid conclusions and projections.

  • Ability to think critically, utilizing a logical, systematic, sequential approach.

  • Ability to weigh costs, benefits, risks, and chances for success, in making well informed decisions.

  • Ability to anticipate implications and consequences of situations and take appropriate action in preparation of possible contingencies.

Certifications, Licenses, Registrations:

  • Valid Driver’s License.

  • Recruitment certification preferred.