Typically works in all phases of a project.
Participates in the evaluation, customization, implementation, and support of purchased applications. Design, code, test, install, and support significant enhancements to existing application systems and entire new development projects. Serves as the primary on-call support person; troubleshoots and corrects complex system problems.
Performs required analysis and provides technical advice and direction regarding the interface/integrate of supported systems with the rest of the application portfolio; analyzes how the supported applications can best serve business functions; recognizes the impact to the business of proposed applications changes and advises IS colleagues accordingly.
Interacts with customers and Business Process Specialist to quantify system requirements, and coordinate system and integration testing, migration and roll-out; participates in identifying alternative technical solutions options, quantifying pro and cons. Identifies and uses appropriate methods, techniques, and tools for documenting applications and interfaces.
Serves as Project Lead or participates on project teams serving as an IT technical expert on small to medium size projects; as a project lead will be responsiblefor overseeing and coordinating the activities of assigned project team to meet project milestones; ensure the use of appropriate project management tools to develop project plans, schedules, status reports, and project documentation etc.
Performs other duties as required
Bachelor’s degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus. MBA preferred or an equivalent combination of education and training that provides the required knowledge, skills and abilities to perform the essential functions of the job, and
In-depth technical knowledge, with hands-on experience managing systems development in new computing architectures and environments.
6+ years job specific work experience with demonstrated professional growth and achievement. Experience must include…
4+ years experience with client /server-based systems (Unix, NT Development, Java, Enterprise, JavaBeans, COBRA, HTTP, HTML,XML,C++, COBOL, RPG etc.
4+ years as a Systems Specialist
Prior work experience in an organization of comparable size, business diversity, scope and complexity a plus
Proficient using PC, Internet and Microsoft Office (Word, Excel, Access, PowerPoint), Project 98, etc.
Demonstrated experience and understanding of system development life cycle, dynamics of applications development projects, Information Technology practices and methods.
Working knowledge of the principles, techniques and methodology of project management, quality management, and change management
Excellent oral, written, presentation and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with internal and external customers
Ability to present and explain technical information in a way that establishes rapport persuades others, and gains understanding
Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take calculated risk, to stimulate, market and sell new ideas within the organization.
Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.
Ability to manage/implement projects and contributes to concept development, and ability to identify, analyze and resolve business issues through solution-oriented projects
Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.
Job ID 2019-40983