Position Summary:
This position is responsible for:
- Selling the company’s solutions including products, labor and services.
- Up-selling/cross-selling to the existing customer base.
- Maintaining and developing positive customer relationships.
- Achieving or exceeding assigned annual/quarterly quotas for the systems installation business.
Duties And Responsibilities:
- Building long-term relationships with the contractors within the assigned area of focus.
- Following construction bidding to ensure all applicable projects are addressed utilizing the company tools (Dodge reports, Dashboards, SFDC, etc.)
- Creating new market share by selling a broad range of products and services to new customers.
- Utilizing approved marketing materials to demonstrate sales presentations and proposals to prospective customers; assuring that the customers understand the value proposition and positive advantages of ADT’s products and services over those of the competition.
- Following up with prospects and bids in a timely manner.
- Independently establishing call plans and customer follow-up strategies and tactics; consistently applying time and territory management techniques.
- Through in-house training, networking, and research, maintain an in-depth knowledge of ADT’s complete line of products/services and customers' needs.
- Conducting post installation follow-up by contacting the customers, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
Work Environment:
- The noise level in the work environment is usually moderate.
- Normal office/field environment.
- Must be able to work extended hours to support timelines, construction sites, and customers’ facilities.
- Must be able to work extended hours to support business requirements.
Minimum Qualifications (Education, Skills & Experience):
- High School Diploma, Bachelor's degree, or equivalent, or three (3) to five (5) years of professional experience in high volume sales and a fast-paced environment.
- A minimum of five (5) years of industry experience as a successful sales representative.
- Must have consistently met or exceeded sales performance for the past three (3) to five (5) years.
- Must demonstrate professional knowledge with an in depth understanding of all or most of the following systems: fire alarm/life-safety, intrusion alarm, access control, video surveillance, nurse-call, plus low voltage systems in general, installation, testing, inspection and maintenance.
- Keen understanding of the construction contracting environment.
- Strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in ADT Security Services.
- Lead generation and organic pipeline, planning and forward-thinking skills.
- Must have a technical aptitude and an understanding of drawings and codes.
- Exceptional customer service, thoroughness and self-motivation.
- Must be self-motivated and have a strong work ethic.
- Must have strong negotiation skills and prospecting skills.
- Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook).
- Excellent verbal, written and presentation skills with the ability to present to senior level executives within the customer organizations.
- Must have a driver's license with an acceptable driving record.
- Must be able to clear a pre-employment criminal background check and drug screening.
Preferred Qualifications:(Skills and Certifications):
- NICET Level II or above certified in fire alarm systems.