Systems Engineering Manager

Palo Alto Networks   •  

Reston, VA

Industry: Technology

  •  

5 - 7 years

Posted 43 days ago

Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting theinfrastructure of a company that moves at an incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

Your Career

As a Systems Engineer Manager, you lead, mentor, and coach a team of dedicated Systems Engineers. You raise the bar, providing the guidance and tools your team will need to continue to perform and excel within their positions. You’ll partner closely with your team to find opportunities for training, product development feedback, and changes to our sales approach. You enjoy developing highly skilled talent, committing your time to enable their success and accomplishments.

You’ll educate our partners and customers, providing thought-leadership in the constantly changing environment of cybersecurity. You’ll act as the example for your team on establishing relationships with customers, acting quickly to resolve concerns and show value in securing their space.

Your Impact

  • Establish and maintain executive technical relationships with assigned customers within your sales territory
  • Coach SEs on your team to engage with customer contacts on value driven relationships
  • Deliver company positioning and messaging for our Security Operating Platform and Application Framework to customers, partners, and external audiences
  • Deliver highly technical, strategic content to external audiences to help educate and empower our clients, partners, and employees
  • Recruit and hire new Systems Engineers into the territory
  • Onboarding, training, and mentoring your new and established team members to maintain a high level of technical capability and independence
  • Influence sales process by partnering with clients and prospective customers to implement best practices within their digital environments
  • Support field SE team in complex evaluations, troubleshooting, and challenges found in customer environments
  • Assist with defining periodic SE training curriculum
  • Assist Channel team in ensuring Partner SE’s are trained and can support Palo Alto Networks evaluation installation
  • Foster channel partner relationships with their technical teams
  • Provide technical leadership in customer interactions to include sharing security trends and standard methodologies being employed by other customers to actively be part of the selling process—have a unique value with the customers in your district
  • Direct account engagement and customer relationships are a critical part of this role
  • Leverage client and SE feedback to provide meaningful details around our service and product offerings to the appropriate internal departments for improvements

Your Experience

  • BS CS/EE or related (or equivalent work experience)
  • 6+ Years’ experience as a pre-sales SEM, or 3+ years as a Sr SEM or Consulting Engineering
  • Industry knowledge of security product market trends and directional awareness of Palo Alto Network’s roadmap and technology development efforts
  • The role calls for in-depth knowledge of competitive security products
  • Knowledge of how to deliver comprehensive security solutions to PAN’s customer base, and maintains a general understanding of competitive selling strategies
  • 50-75% travel within the assigned region
  • Strong communication (written and verbal) and presentation skills