Systems Engineer, Sr.

Harmony Information Systems   •  

Lenexa, KS

8 - 10 years

Posted 240 days ago

This job is no longer available.



Job Description:

Are you interested in changing the world of healthcare and human services? Do you want to work with innovative web and mobile software applications with great impact on society? Can you provide smart ideas and experiments about what’s possible? Do you work hard to help others to achieve their best results? Do you want to be amazed, inspired and proud of your job every day? Come and show us what you’re made of.

 Mediware Information Systems, Inc. is a fast growing Top 100 Healthcare Software company. We design and build products that are inspiring and make a real impact in people’s lives. We have 1000+ employees across the US, UK and Netherlands. Mediware’s portfolio of solutions currently includes long-term services and supports, behavioral health, blood solutions, cellular therapy, home care, medication management, rehabilitation and respiratory therapy. 

The Sr. Systems Engineer will technically lead support efforts in the KC Colo hosting facilitiy and all corporate offices. This includes installation, configuration, and maintenance of storage, network and server infrastructure equipment. 

 The Sr. Systems Engineer is expected to deliver high quality, comprehensive Level III technical support on the Mediware suite of products within the Data Center Hosting environment. Team members are expected to engage in complex infrastructure deployments via case work tracking and direct communication with customers. Candidates for this position will respond, troubleshoot and assist in the resolution of operating system, hardware, networking and storage (SAN, NAS) infrastructure requests and issues encountered in hosted environments. At this level, documentation creation and team mentoring are critical facets.


Principal Functions of the Job:

Hardware and Networking Equipment

  • Install, configure and support new and existing NetApp, Nimble, Spectre Verde, and Synology SAN hardware

  • Install, configure and support Cisco UCS, HP, and Dell servers

  • Manage and maintain 100's of virtual servers in a VMware environment

  • Install, configure and support Cisco/Juniper switches, routers, firewall and other network equipment

  • Monitor, diagnose and repair hardware and network issues related to connectivity, performance, equipment failures or other related problems

  • Assists with implementing and managing security program

  • Assists with the documentation of datacenter systems

  • Assists with hardware and software inventory


Operating Systems and Software

  • Install, configure and support all modern versions of Microsoft Windows Server

  • Manage and monitor VMware environment

  • Assists with the administration of Microsoft Active Directory

  • Assists with software updates and hot fix management



Job Qualifications:

Job Qualifications:

  • Bachelor’s Degree in Computer Science, Engineering, Mathematics or related technical field

  • Minimum 8years work experience in the IT Industry, preferably at least 5 years in Hosting Services, detailed areas below:

    • Systems administration and support in complex, mixed-vendor computing environments

    • Network administration and support in TCP/IP-based LAN/WAN environments

    • Virtual Private Network administration and support

    • Operating System Virtualization technology administration and support

    • Third-party IT Vendor Management

  • Senior level experience with 3 of the 4 following technologies: Citrix, VMware, SAN, and UCS.

  • Knowledgeable of HIPAA and other related regulatory requirements for Healthcare IT, preferred

  • Excellent troubleshooting, listening and problem-solving skills

  • Able to work in a fast paced stressful environment

  • Proficient Microsoft Office skills

  • Works well in a team environment