Systems Engineer Lead IV at defi SOLUTIONS in Austin, TX

Position Purpose:

defi SOLUTIONS is in a pivotal transition stage as it looks to establish market dominance in the auto lending space. We are investing significantly in our future and are currently looking for candidates that will help us implement a variety of enterprise initiatives. An ideal candidate for us is a team player that is looking to quickly make a name for themselves in a fast-growing business. This person will be key to our successful implementation of “best in class” Corporate IT Solutions

As a Senior Systems Engineer within defi SOLUTIONS ITSM & Corporate IT Services Organization, you will provide technical guidance to other Team Members, lead strategic initiatives, oversee and in some cases directly build and maintain defi’s internal infrastructure.

Essential Job Responsibilities:

Configures, manages and provides technical support for physical and virtual environment (Microsoft Hyper-V), including hosts, operating systems, SAN storage, network infrastructure; perform upgrades as needed

Configures, manages and provides technical support of a Windows-Server based network, including Hyper-V clustering, Active Directory, RDS, roles of Windows Server (DNS, DHCP, IIS, AD, Print, DFS-R etc.)

Provides configuration and technical support for Microsoft Azure, Office365, Enterprise PKI platform, Okta identity Platform and other Corporate Software Applications

Maintains strict security standards, ensure data protection and PCI compliance in design and execution

Responsible for expert level vulnerability remediation execution and follow through

Participate in enterprise level security audits and successfully resolve findings using industry security best practices

Be part of the team that designs, manages and supports the LAN/WAN and Wireless for all locations

Develops strategic roadmaps and leads assigned technical projects and program components to deliver services in accordance with established objectives

Ensures the availability, continuity, and security of data, information and systems related to the organization

Performs routine preventative maintenance on hardware and software applications

Available to provide 24-hour on-call support on a rotating basis

Ability to understand business needs, designing and deploying solutions that meet business operational and strategic goals

Assist, as needed, with financial forecasting of expenses, budget and capital expenditure planning

Act as liaison to internal defi organizations and external entities, vendors and customers

Address higher level support calls and collaborate with team on complex issues

Performs other duties as required

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, MIS, related discipline or equivalent experience

Excellent verbal and written communication skills

Strong organizational and interpersonal skills with the ability to multi-task

Strong analytical and troubleshooting ability with strong detail orientation

Ability to work efficiently and productively with minimal direction or guidance

Experience with data center networking in a virtualized server environment (Hyper-V & VMWare)

Preferred Qualifications:

Master’s degree in Computer Science, Computer Engineering, MIS, related discipline or equivalent experience

Experience building and delivering technical strategic roadmaps

Technical certification (MCSE, MCSE: Private Cloud, CCNA) preferred

Job Related Experience:

Minimum 5+ year experience in a similar role preferred

Knowledge of network operations, hardware, virtualization, storage, and security is required

Knowledge of Office365, Azure, SAN storage, Active Directory, Group Policy, Domains Services, Barracuda Load Balancer, Cisco Wireless and backup technologies required

Troubleshooting and logical thinking skills with all aspects of technology: desktop, server, networking

Experience with Windows Server

Experience with Microsoft applications

Experience with network management and security solutions

Wireless network and security

Experience with routing, switching, and firewall on Cisco and Checkpoint hardware platforms a plus

Experience of Genesis Cloud Call Center offering a plus

Experience with SAP Concur, Dynamics 365, ServiceNow, ADP SaaS a plus