Systems Engineer I

Single Digits   •  

Bedford, NH

Less than 5 years

Posted 244 days ago

This job is no longer available.

The role of the Systems Engineer- Level 1 is to work with various Directors in our R&D department to develop application design and/or design technologyinfrastructure components to meet business and technical requirements for Single Digits Solutions. Technologyinfrastructure may include systems, middleware, database, storage, cloud systems, VoIP solutions, and/or networkinfrastructure. The engineer must demonstrate the ability to efficiently test & certify technology platforms, software, and applications. Troubleshoot, debug application(s) and/or technologyinfrastructure component(s) and recommend enhancements for stable operations. Maintain and patch systems, software and applications, security vulnerabilities and maintain technology currency of systems and applications. Document design and engineering standards; develop key performance metrics and operational guidelines for consistent & stable design, build, implement and operational processes.

Role and Responsibilities:

Interface with stakeholders to promote simplification, standardization, and innovation and to ensure risk is understood and minimized

· Establish policies and standard operating procedures to enable consistent and repeatable execution

· Monitor for adequate capability on systems based on utilization metrics and planned projects to establish supply and demand forecasts

· Design and verify the technology solution meets business and technical requirements and is in compliance with enterprise architecture guidelines, technology standards and methodology, and compliance and security standards.

· Maintain and operate the application cloud design. It includes but not limited to monitoring, performance and capacity metrics, SLAs, resiliency and disaster recovery plans.

· Develop and document an integrated test plan for certification of technology solutions and application design in compliance with existing best practices

· Execute or support the test certification scripts, analyze the results to validate the results against established success criteria

· Support patching and incident and problem management activities

· Enables environment sustainability through technology training and development of user guides and knowledge artifacts

· Provide work guidance or technical assistance to other engineers within the company.

Minimum Requirements:

  • 3 or more years of relevant experience with minimum AS degree or related technical certifications.
  • Proven customer service and problem-solving skills, working remote or on-site with customers and vendors.
  • Experience in Linux based systems required
  • Strong knowledge of IP protocols, firewalls, routers, and load balancers.
  • Familiarity with networktroubleshooting tools such as Wireshark.
  • Experience with network/application monitoring systems using SNMP.
  • Service Provider background a plus.
  • Cloud experience and understanding of cloud implementations a plus.
  • VoIP experiencerequired
  • Strong interpersonal, written, and oral communication skills.

Compensation and Benefits:

  • Full Time Position - Monday-Friday 9:00am-5:30pm
  • Commensurate with experience
  • Medical
  • Dental
  • Vision discounts
  • Domestic Partner benefits
  • 401(K) with a company match
  • Voluntary Life/AD&D
  • Long-Term Disability (LTD)
  • Employee Assistance Program
  • Health and Wellness Program
  • Flexible Spending Account
  • Holidays - 6 per calendar year
  • Paid Time Off (PTO)
  • Reimbursement Plans (education)