Systems Engineer, Data center Operations


Charlotte, NC

11 - 15 years

Posted 209 days ago

  by    Krishna Murthy

This job is no longer available.

Charlotte, North Carolina. This is contract position. Would you be able to service this requirement. Look for aggressive rate for this role. Client will technically evaluate the candidates. Submit profiles that are authentic and experience is validated.


Job Title: Systems Engineer, Datacenter Operations

Location: Charlotte, North Carolina.

Duration: 24 months


Role Summary:

We are seeking a Systems Engineer for our Charlotte, North Carolina office. This individual will be responsible for providing technical leadership, hands-on implementation, on-going day to day support across Datacenter operations. This role will also be responsible for developing, maintaining, supporting, and optimizing key functional areas; particularly Windows server operations, monitoring, virtualization, backup, replication and cloud based technologies. In addition to the technical leadership and experiencerequired to be successful in this role, ability to plan, adapt processes and take initiative to directly investigate, troubleshoot, conduct root cause analyses and instill this in your team members is highly valued.

Job Objectives:

  • Provide support for global data center environment which includes Windows server technologies, VMware, VEEAM and general server/datacenter maintenance
  • Provide support for VMware VSphere, Microsoft Hyper V, HP Blade and rack mount servers, NetApp SAN storage
  • Provide immediate 3rd level server support for problems escalated by Datacenter Operations Team, Service Desk, App/Dev, or business users.
  • Provide general server support and maintenance; implement patching and proactive maintenance plans; develop best practice maintenance plans
  • Proactively review and update monitoring systems, take action on alerts, and review/revise thresholds/alerts to ensure infrastructure stability
  • Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware/software vendors and personal experience
  • Proactively support, maintain, create and updateassociated build and standard operating procedure documentation. Plan and implement necessary updates as required for support relevance.
  • Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Identify, plan and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure
  • Ensure all support requests, projects and other tasks are reviewed, prioritized, addressed and completed in a timely and proficient manner
  • Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Perform on-call duty for non-business hours support as per shift assignments
  • Perform administrative tasks pertaining to time entry and status reporting




?        Bachelors degree in Computer/IT or IS Engineering/Science required; advanced degrees or certifications (Microsoft, Cisco, etc) a plus

?        10+ years of systems infrastructure and architectureexperience, preferably within a small to mid-sized and diversified financial or professional services organization that operate in a virtualized environment

?        Proficient in advanced Microsoft technologies, such as clustering, VEAMM, Microsoft Exchange 2013 DAG services, SQL 2005, 2008, 2012, 2014, Active Directory, DNS, DHCP, VMware

  • VMware, Windows Server Infrastructureexperience is required.
  • Excellent technical skills including, however, not limited to, Microsoft Operating systems server 2003-2016, Exchange 2010-2013, Active Directory, VEEAM, Networking (both LAN and WAN), TCP/IP, DNS, DHCP, Experience working with HP Server and Blade class machines including HP virtual connect

?        Experience using monitoring including SolarWinds, MS SCOM and Idera

?        Solid track record of supporting cloud-based disaster recovery (DR) with advanced technology solutions and achieving desired RPO and RTO levels

?        Demonstrated knowledge and success in efficiently managing, investigating and improving upon IT systems/resources and project imperatives 

?        5+ years of people management experience with a proven track record of managing complex globally dispersed teams

?        Proven experience and an advanced ability to independently make sound and value-add judgment calls in a highly transactional business context

?        Proven experience and ability to complete large scale systems migrations as required Exchange, and other. 

?        Outstanding written and verbal communication skills

?        Cloud solutions experience managing Azure/AWS O365/SharePoint online is a plus

?        Ability to develop automated processes leveraging Powershell scripting is a plus

?        Demonstrated ability to be self-motivated and an effective player/coach

?        Must be comfortable presenting to Management

?        Creative and data oriented problem solver; detail oriented with outstanding organizational skills

$140K - $150K