Collect and understand user stories on new and existing functional items within Salesforce
Work as liaison between the business and technology teams
Work directly with internal customers on requirements to extend and improve the Salesforce platform in alignment with the business strategy
Maintain functional specifications collaborate with development team to support Salesforce enhancements
Conduct and lead UAT testing for new enhancements
Candidate should have experience implementing or enhancing the Salesforce platform for a service/call center type of environment as well as have familiarity with the indirect sales process
Salesforce Certified Administrator
Salesforce Certified Adv Administrator
Salesforce Certified Platform Developer 1
Salesforce Certified Service Cloud Consultant
5+ years of experience with the Salesforce platform
Excellent verbal and written communication skills
Experience in facilitating requirements gathering, and documenting detailed functional, technical, reporting and data requirements
Avacend, Inc. is an Atlanta based staffing agency that places contingent employees into all levels of a workforce throughout organizations nationwide. Our recruiters specialize in providing candidates with personalized career management advice and placement services in the Technology, Telecommunications, Administrative Support and Client Services fields. We provide professional services to an exclusive list of Fortune 100 clients.
For more than 18 years we have been hiring leading talent with proven track records. Our employees work around the country and around the globe delivering Avacend's quality brand of service. We are continually searching for talented and motivated candidates to join our growing team.
A position with Avacend means challenge and responsibility, with a variety of rewards and career options. We use our insight, knowledge and resources to match you with top positions at leading companies. As a employee, you will find a fast growing and dynamic company that fosters employee growth and doesn't forget that work should be rewarding and fun.
Join us and help us continue to be results-oriented, and thoroughly committed to our customer's success.