Systems Administrator - Windows

CACI International   •  

Springfield, VA

Industry: Professional, Scientific & Technical Services


5 - 7 years

Posted 34 days ago

What You'll Get to Do:

As our Site WINDOWS Systems Administrator you will have the opportunity to:

  • Provide support to a 24/7 operations team to maintain a suite of Windows based Realtime operations equipment.
  • Support is identified as TIER 1 and TIER 2 support. TIER 1 involves customer service interface, ticket creation, ticket routing, reporting and resolution.
  • Basic fixes include password resets, profile updates, provisioning of support and TIER 2 escalation and monitoring.
  • TIER 2 support will include standard incident diagnostics, basic fixes based on troubleshooting guides to include reboots & resets, hardware touch (LRU replacement) capacity assignment, application system administration, database administration, backups and archival.
  • Coordinate with TIER 3 factory support for elevation , monitoring and management.

You'll Bring These Qualifications:

Education & Experience:

  • For Level II: Master's Degree and 5 years of relevant experience or High School/GED and 12 years of relevant experience or Associate Degree and 9 years of relevant experience or bachelor's degree and 7 years of relevant experience

Required Skills:

  • Must have or be willing to obtain a DoD 8570 IAT level 2 certification such as (Security+)
  • Experience providing support maintenance and security for Windows OS
  • Experience installing and configuring various COTS products
  • Experience with configuration and management of LDAP
  • Experience with virtualization
  • Understanding of networks and strong troubleshooting and interpersonal skills
  • Security+ Certification ( must be accomplished within 5 months of start date)
  • Possess a positive, helpful, and professional demeanor
  • Monitor and track trouble tickets and change requests to ensure high quality customer service
  • Experience with Puppet or similar operations management software
  • Strong command skills and bash scripting, including kick starts & startup scripts, regular expressions
  • Active TS/SCI with favorable Poly

These Qualifications Would be Nice to Have:

  • Familiarity with NRO comm , networks, firewalls and routing.
  • Infrastructure processes, Realtime operations experience familiarity with NRO operations.