All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other IT duties as assigned."
- Analyze organization's needs, conduct technical research, and implement appropriate solutions to meet needs and comply with department standards.
- Ensure high availability of all critical applications and servers while meeting or exceeding Service Level Agreements (SLAs).
- Collaborate with technical teams to define, implement, and enhance enterprise monitoring services based on business requirements and Service Level Agreements.
- Develop system monitoring templates and ensure adherence to monitoring standards based on business requirements.
- Implement advanced functions of Office 365 including security, governance and compliance