Job ID R-304610
Provide customer support via telephone on the integration, implementation and modification of a wide variety of networked Lab Automation systems within a highly complex environment. This includes coordination of testing, operation, troubleshooting and maintenance of those systems including remote software and hardware technical support, on-site visits if necessary, Database back up, and troubleshooting assistance to field based staff and customers. Engineers will be expected to be committed to GMP, ISO, and Quality Standards.
Primary Duties and Responsibilities:
Required Knowledge and Skills: