System Director of Web Services


Reading, PA

Not Specified years

Posted 277 days ago

This job is no longer available.

Be inspired to influence the customer experience, and join the talented people of Tower Health at Reading Hospital. The System Director of Web Services will plan, organize, direct, and provide leadership to evolve the overall user experience of Tower Health's website and operations of the Web Services department. The Director will also develop and implement a three-year strategic plan to achieve a centralized web function across Tower Health, and continually evaluate and modify the strategy to support the changing needs of the organization and its customers. This newly created role is ideal for an out-of-the-box thinker and creative problem solver who is an experienced leader in web services with expertise in developing, influencing, and implementing innovative strategies that advance the customer experience.



Bachelor's degree in Business, Computer Science, Health Information Management, or equivalent Information Systems field

Experience leading and managing enterprise website strategy development and execution, preferably within healthcare, retail, banking, or consumer services

Strong business acumen and data analytics skills to include the development of metrics to manage success of implemented strategies

Demonstrated experience and evidence of ability to influence others to garner support and excitement around strategy that may be new and different to others

Strong project management skills with the ability to manage multiple priorities in a

high-sense-of-urgency environment

 Experience with business systems architecture and/or information systems planning, content management system platforms, and integration of web functionality and digital marketing campaigns is preferred


Advancing Health. Transforming Lives.

Tower Health is a strong, regional, integrated healthcare system that offers leading-edge, compassionate healthcare and wellness services across Eastern Pennsylvania. We bring together more than 11,000 dedicated team members, 2,000 nationally recognized physicians, specialists, and providers across 65 convenient locations. Together, our six hospitals and other entities offer a full range of medical care to the communities we serve. Here, we know that advancing the quality of care will transform the quality of life.



About Reading Hospital

Our nationally recognized flagship institution, Reading Hospital has served the local community since 1867. We're a Magnet designated facility with many specialties, a dedicated rehabilitation hospital, and affiliated medical offices, all committed to delivering access to the region's highest quality care, leading-edge technology, and experienced medical professionals. Located in the friendly West Reading area, our main campus offers a variety of amenities that make working here every day a pleasure.

Tower Health is an Equal Opportunity Employer, M/F/D/V