System Director of Ambulatory Services - Nurse Retention & Quality in Cincinnati, OH

$200K - $250K(Ladders Estimates)

Mercy   •  

Cincinnati, OH 45202

Industry: Healthcare


8 - 10 years

Posted 60 days ago

This job is no longer available.

This position has accountability to provide ministry leadership, strategic and operational direction for nursing and clinical care delivery across ambulatory services, the medical group practice settings and care continuum. This position has accountability, under the direction of the VP, Advanced Practice Providers and Continuum of Care, to effectively execute the safety and quality agenda and system standards of practice to ensure safety, quality, and experience of care at every point of service as well as employee and partner safety across the group entities. Shall serve as a content expert on Care coordination, Transition of Care, Population Health and Community Health. Partners with all administrative and clinical leaders to advise, plan and implement care standards as needed and lead care transformation efforts throughout care delivery areas.

Essential Functions:

Develops and executes patient safety and quality initiatives for the group across the continuum of care to drive results with a focus in the areas of safety/reliability, experience of care, informatics, care coordination, and population health.

Responsible for leading highly visible, complex and transformative projects aimed at delivering on these areas.

Accountable for scope of practice oversight for ambulatory nursing. Encourages creativity and innovation in response to a need for change. Provides leadership for the change process and demonstrates leadership and influences others in both the internal and external environments. Develops and sustains an environment that supports excellence in clinical practice and patient care. Communicates and models institutional values for patient care, clinical education, and clinical investigation. Maintains a safe and caring environment for patients and staff. Responsible for developing and accessing competencies/training for nursing and other clinical roles.

Implements care delivery model changes to deliver superior quality outcomes, financial performance, operational effectiveness and experience of care. Ensures compliance with professional standards, regulatory requirements and national patient safety goals for the delivery of patient care that is highly reliable and patient-family centered.

Provides guidance to clinical nurses to identify developmental needs and strategies that foster effective problem-solving, collaboration, consultation, and sound clinical judgment. Ensures a strong collaborative patient centered approach to service excellence, promotes employee engagement and is a leader of the nursing and care transformation.

Coordinates and works in concert with CNOs, Medical Group COO, providers, leaders, and staff in the group to orchestrate and coordinate the desired level of clinical quality and safety, ensure consistency and minimize variation in the experience of care with particular attention to care occurring outside of the hospital setting.

Serves as a change agent and key resource to leaders, physicians, and other stakeholders to proactively identify, communicate, and implement strategic and operational frameworks to improve performance and effectiveness.

Education Qualifications -

Required Minimum Education:

Graduate Degree (Masters), Master's Degree in Science of Nursing or Other

Preferred Education:

Doctoral degree

Licensure/Certification Required:

Nursing License

Minimum Years and Type of Experience:

10 years experience in healthcare care administration; nursing, nursing continuum of care (ambulatory settings)

Other Knowledge, Skills and Abilities Required:

Project management, Quality improvement, Care transformation, Coordination of care.

Other Knowledge, Skills and Abilities Preferred:

LEAN and/or Six Sigma training and experience. Experience in multiple care delivery settings.

Mercy Health is an equal opportunity employer.

Valid Through: 2019-9-13