System Application Analyst in Portland, OR

$80K - $100K(Ladders Estimates)

Ohsu Healthcare   •  

Portland, OR 97201

Industry: Hospitals & Medical Centers

  •  

Less than 5 years

Posted 41 days ago

Functions/Duties of PositionThe mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions that enable OHSU to effectively manage information to accomplish its missions.

This position serves as a member of the Healthcare Scheduling Applications Team (HSAT) in ITG, which is responsible to support the systems and operations of ambulatory practices, professional service and hospital departments. Workflows supported by HSAT include: patient appointment scheduling, space and resource utilization, and referrals. The department supports its customers in workflows that start when the patient initially calls to obtain services, through the time that the patient is seen in clinic.

This position, as a Cadence Workflow Analyst, will: 1) Understand, develop, document, validate and train Cadence workflows; 2) Assume project management responsibilities for small projects or sub-projects as assigned; 3) Create content and tools for users or groups of users as needed; 4) Provide clear, professional communication with Epic users, Epic team members and OHSU Leadership.

The incumbent has extensive knowledge of Ambulatory Practice or Professional Service Department front office operations and is able to independently diagram workflows and make processes more efficient. They are knowledgeable about the Epic system and can provide expert knowledge on how to create the most efficient process in Epic. The incumbent is able to provide end user support and provide backup to the Ambulatory training team as needed for cross-coverage. As new optimizations are implemented, develop and deliver training and support for users in coordination with existing OHSU Policies and Procedures.

Job RequirementsREQUIRED QUALIFICATIONS

Education:

  • Master's degree in a related field and two years work related experience in clinical or operational healthcare environments; -- OR --
  • Bachelor's degree in a related field and four years of work related experience in clinical or operational healthcare environments; -- OR --
  • Associates degree in a related field and five years work related experience in clinical or operational healthcare environments; -- OR --
  • Equivalent combination of education and experience where one year of experience will be substituted for an Associate's degree and two years of experience will be substituted for a Bachelor's degree.

Experience:

  • At least one year working knowledge of Ambulatory front end operations and use of Epic Cadence in a performance improvement setting.

Job Related Knowledge, Skills and Abilities:

  • Demonstrated ability to independently prioritize projects.
  • Previous experience in a large organization working with integrated systems.

PREFERRED QUALIFICATIONS

Education:

  • Master's Degree in a related field.

Experience:

  • Possesses strong presentation skills or public speaking experience to communicate information and ideas clearly, verbally and in writing.

Job Related Knowledge, Skills and Abilities:

  • Experience leading change management or operations improvement initiatives in a health care system.

Registrations, Certifications and/or Licenses:

  • Epic Cadence Certification (including current version). Please note that certification must be achieved by the end of the incumbent's probationary period.

Valid Through: 2019-10-30

Ohsu Healthcare job

$70K - $97K