System Analyst in Reno, NV

$100K - $150K(Ladders Estimates)

Koch Industries, Incorporated   •  

Reno, NV 89501

Industry: Manufacturing & Automotive


8 - 10 years

Posted 49 days ago

A Day In The Life Typically Includes:

  • Monitoring the Kronos systems, performing issue root analysis and implementing changes to resolve the issues.
  • Performing analysis on Kronos version releases and providing a recommendation for their implementation.
  • Managing service pack installations on multiple Kronos environments keeping the systems up-to-date and making the latest features available to our consumers.
  • Partnering with the other enterprise technology teams to collaborate on technology strategies that improve the consumer experience and supports Koch's technology strategies.
  • Providing estimates on work efforts and executing against those estimates within scope, timeline and estimated cost.
  • Collaborating and communicating on tasks and issues with customers, business systems analysts, and developers.
  • Providing highly technical troubleshooting on system issues including issues on the AWS SQL server databases, AWS Windows Servers, and the Kronos application components.
  • Mentoring other team members on the Kronos application and server environment.
  • Resolving support issues through the IT case management system.
  • Providing application support during on-call rotation

What You Will Need:

  • Basic Qualifications: 8-10 years of experience installing, upgrading, and supporting a large complex enterprise Kronos system
  • 8-10 years of experience with Kronos application technology stack, Windows Servers and network concepts
  • 8-10 years of experience with SQL programming scripting
  • 8-10 years of experience with computer skills to include MS PowerPoint, MS Word, and MS Excel
  • 3-4 years of experience in a customer support role
  • Ability to collaborate with other internal and external technology teams: network, server, monitoring, database teams.

What Will Put You Ahead?

  • Preferred Qualifications: Degree in MIS, CIS, or CS obtained or in progress or equivalent experience as an Kronos Analyst
  • 2-3 years of experience developing user experience monitor capabilities and performing root cause analysis when the user experience is below what is expected.
  • Experience configuring advance scheduler and attendance modules
  • Working knowledge of IT implementation methodologies (SDLC, Agile, etc)
  • Experience with Workforce Integration Manager development
  • Experience developing and modifying RDL reports for Kronos

Valid Through: 2019-10-24