Manage and support high performance PCs running scientific applications on Windows and Linux. Install, configure, and maintain operating system workstations. Perform software installations and upgrades to operating systems and layered software packages. Monitor and tune the system to achieve optimum performance levels. Ensure workstation data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensure data/media recoverability by implementing a schedule of system backups and database archive operations; support media management through internal methods and procedures or through offsite storage and retrieval services; develop and promote standard operating procedures; conduct routine hardware and software audits of workstations to ensure compliance with established standards, policies, and configuration guidelines. Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
3+ years experience in a system administrator or technical support role. Must be MCSE and Security+ certified. Extensive experience with Microsoft Windows, Red Hat Linux, and UBUNTU operating systems. Experience working in a physical and virtual environment. Must be proficient in all aspects of the system life cycle. Able to adapt to the customer environment and develop an understanding of the business. Able to analyze complex inputs and translate data into well-defined system requirements. Comfortable interacting heavily with clients and end users to deliver technical information in a non-technical manner. Attitude, adaptability, and ability to learn are paramount. Strong written and verbal communication skills. Must be a US Citizen and hold a current Secret clearance.