System Administrator

Southern   •  

Atlanta, GA

5 - 7 years

Posted 234 days ago

This job is no longer available.

Technical Skills

  • Extensive computer hardware and operating system knowledge

  • Comprehensive knowledge of Southern Company software and hardware configurations

  • Working knowledge of network, server and storage technology

  • Recognition of cybersecuritythreats and risks, and importance of protecting the computing environment

  • Capacity to learn and apply moderntechnologies and concepts

  • Ability to research solutions to problems, as well as stay up-to-date on constantly changing technology

  • Superb diagnostic, troubleshooting, analysis and problem-solving skills

  • Programming / scripting skills using system-level APIs and WMI, preferably with PowerShell

  • Experience working with the Microsoft Deployment Toolkit and Operating System Deployment for Windows 10 imaging strongly desired

Non-Technical Skills Required

  • Excellent communication skills (both oral and written) as well as technical writing

  • Works well on a team that may be geographically dispersed

  • Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences

  • High degree of focus on quality, reliability, efficiency, and cost effectiveness

  • Flexible, can work under stress with changing direction and with minimal supervision

  • Self-motivated, takes initiative, removes obstacles for success

  • Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made

  • Will travel as needed

  • Excellent organizational skills and attention to detail

  • Ability to prioritize and deal with multiple priorities

  • Exhibit “Southern Style” attributes in all business interactions

Education and Experience Requirements

  • 4-yr Bachelors degree in a computing or engineering field is strongly desired

  • Minimum of 5 years of experience in an IT related field

MAJOR JOB RESPONSIBILITIES

  • Sets roadmaps and standards and delivers detailed designs of solutions to fully deploy

  • Develops test plans to be executed for the deployment of technology solutions

  • Determines and documents strategy for product area and usage of products

  • Operates as a Subject Matter Experts (SME), and performs operational activities and systems management for Workplace Technologies services

  • Documents the products, versions, patch levels and detailed configurations of products and architectural diagrams as needed

  • Engages with architects, support personnel, project managers, solution providers and vendors to set clear timelines for the design and implementation of moderntechnologies into the production environment

  • Determines detailed configurations of products and how those configurations should be implemented

  • Reviews communications and documentation developed by support analysts to ensure accuracy and effectiveness

  • Serves as a point of escalation for 2 nd tier support analysts for systemic issues

  • Creates and maintains support documentation and knowledge articles

  • Keeps up with industry trends and current events and is always mindful of new opportunities to automate and improve processes

  • Consults with the Business to provide value add technology solutions

  • Works with Technology Organization groups to enhance the user experience of products and better leverage capabilities

  • Maintains relationship with vendors from a product roadmap and pre-sales perspective

    Req ID: SCS2007357