Under the general supervision of the Executive Vice President, Chief Operating Officer, this role is responsible for assessing, planning, organizing, directing, evaluating and controlling operation in the Psychiatric Services continuum of care, Pastoral Care Services, Palliative Care and the Employee Assistance Program. Psychiatric Services includes adult and adolescent inpatient services, Psychiatric Emergency Center, ancillary psychiatric services to include psychiatric social service and adjunctive therapy, psychiatric outpatient clinics, and school based behavioral health clinics.
This individual will perform high level administrative functions to enable compliance with JPS Health Network policies and procedures and Joint Commission accreditation standards, CDC, CMS and other local/state/federal guidelines.
- Serves as the Behavioral Health Administrator of Trinity Springs Pavilion ensuring the facility operates within all related regulatory requirements.
- Applies quality tools and methodologies to achieve business improvements and report measurable results.
- Represents JPS in addressing/negotiating contracts and working with internal/external partners to maximize revenue within regulatory statutes.
- Develops business plans that address needs assessment, potential revenue streams and cost/benefit analyses.
- Formulates a strategic future course for the Division that reflects needs of departments/organization and that is aligned with network-wide vision. Translates the course into goals and objectives for leaders, sets priorities, and directs staff efforts towards accomplishing goals and objectives.
- Recognizes and acts on opportunities for growth and improvement to advance hospital and health system goals.
- Develops and implements work plans with actionable components and measurable outcomes. Proactively monitors key performance indicators and makes real-time adjustments to ensure that projects stay on track.
- Applies key financial concepts and analysis to decision making. Understands drivers of financial performance (e.g., physician referrals, capacity utilization, payment denials) and takes these into account in developing strategies and making decisions.
- Regularly reassesses priorities and competing demands and adjusts allocation of own and staff time and resources to increase efficiency and effectiveness.
- Identifies and implements processes that facilitate delegation and shares responsibility and authority with others, leveraging their unique strengths and skills.
- Defines development objectives for leaders that support performance goals and progress toward future skill development. Assists staff in developing their own careers by encouraging them to articulate their career goals offering challenging growth opportunities and providing necessary coaching.
- Provides regular updates on Division or project progress and works with COO to minimize risks and resolve problems.
- Consults with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Demonstrates sensitivity to high risk/high visibility issues, takes appropriate actions to minimize negative consequences, and communicates events to executive leadership.
- Proposes new services/ideas with rational business plans that demonstrate enhanced revenue, reduced costs or cost-effective measures to address strategic priorities.
- Initiates/develops and implements long-term capital strategies.
- Performs other job related duties as assigned.
Required Education and Experience:
- Master’s Degree: Nursing, Business or Hospital Administration.
- Minimum 10 years of increasingly responsible experience in program service development, management and administration in a mental health setting, including 7 years of management experience.
Preferred Education and Experience:
- 15 years of increasingly responsible experience in program service development, management and administration in a mental health setting, including 10 years management experience highly preferred.
Req #: 5991