Support Service Specialist

Rose International iInc  •  Cockeysville, MD

5 - 7 years experience  •  IT Consulting/Services

$80K
Posted on 03/13/18 by Gagan Kapoor
Rose International iInc
Cockeysville, MD
5 - 7 years experience
IT Consulting/Services
$80K
Posted on 03/13/18 Gagan Kapoor

Position Title: Support Service Specialist

Position Number: 277699

Location: Cockeysville, MD

Desired Skill Set:

Field Work, Technician

Position Description:

Field Support Assistant (FSA)

Location: Cockeysville, MD 21030

Job Description: 

Performs a variety of support functions to support the department. Handles multiple projects and may assist in compling data and generating reports. Requires 5+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.

This position is for a field support assistant (FSA) supporting our Distribution Automation & Voltage Quality (DAVQ) area. The position will work directly with field technicians to process completed work in our work management systems, initiate new work resulting from failed inspections, order material, run reports, manage spreadsheets, attend meetings, etc. Additionally, the position will be cross trained to support our Overhead resources, performing similar functions. There is an on-call requirement associated with this position, and potential for overtime related to storm support. The successful candidate will work from two locations - Baltimore Building and Cockeysville Service Center.

   

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, arrest and conviction records, or any other characteristic protected by law. Positions located in San Francisco, California will be administered in accordance with the Fair Chance Ordinance.

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