Support Engineer - ( Technical Support Tier 3 )

Less than 5 years experience  •  Business Services

Salary depends on experience
Posted on 11/03/17
Less than 5 years experience
Business Services
Salary depends on experience
Posted on 11/03/17

What You'll Need

  • 1–2 years of Networking Experience in IT, or other technical positions (preferred)
  • Cisco Certifications: CCENT (REQUIRED) and CCNA (PREFERRED).
  • Desire to make a career in IT, networking, or a technology-based field
  • Call center experience and customer service experience a plus
  • A solid understanding of networking principles and troubleshooting
  • Ability to be hardworking, enthusiastic, responsible, and effective at resolving technical issues for our customers
  • Passion for problem-solving and contributing to team-based learning and solutions
  • Desire to be ambitious and take advantage of the growth opportunities Jive provides

What You'll Get

Jive is an established company with a startup feel. You will enjoy being part of the team at the office and outside of work through events, sports teams, retreats, and parties. Oh, and there's more.

  • $42–48K annual salary or DOE
  • Competitive compensation based on experience
  • 100% coverage of employee health insurance premiums
  • HSA plan with generous company match
  • 401K plan with generous company match
  • Paid time off
  • Holiday pay
  • Awesome annual retreat
  • Gym membership reimbursement
  • Employee Assistance Program
  • Free access to Jive’s phone system for personal use
  • Jive-sponsored lunches
  • Free healthy snacks
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